MyPoints cash in question

[ncbyrne]

I cashed in for a $25 Webcertificate on Oct 30. How long before I get it? I thought for sure I'd have it before now! I'm going to use it to purchase a Disney G/C and then use the G/C in the Disney store to purchase Disney Dollars. I've done this before, but I got the webcertificate within a few days.

 

[Eilonwy]

MyPoints seems to redeem in batches, maybe once or twice a month. So last time you were probably just lucky and cashed in right before they were ready to do a batch. If you don't see anything by the end of the month, then I'd start to worry more. I've never NOT gotten a webbie from them.

 

[ncbyrne]

It's now December 4, 35 days after cashing out, and STILL no webbies!

 

[mad4themouse]

You should have that webbie by now. Try calling Webcertificates.com to see if they have it. Sometimes your SPAM filter or internet provider will block webbies. I had this happen last month with a webbie from Chase-i.

The customer service number for Webcertificate.com is:
(800) 511-1781

If they do not have a webbie waiting for you, then get in touch with MyPoints.com customer service at:
1-888-262-4528 and ask for Membercare.

Good Luck! MyPoints has very good customer service and an excellent reputation for paying in a timely fashion. I'm sure that someone at one of those two phone numbers can help you.

 

[CajunDixie]

First you should check your account statement at MyPoints to see if your points have been deducted yet. Right now I have points pending for 2 cashouts. They say to allow 4-6 weeks.