My Southwest Flight is no longer showing on their website

[pigletto]

I checked on my flights this morning as I periodically do. My Southwest return flight from MCO to BUFF is no longer showing when I do a search. If I type in our reservation numbers I can see it.
If I recall, when it's sold out, it's still listed but says it's sold out. This one simply isn't there.

I am going to call, but before I do I wanted to check in here if anyone else has experienced this. I ask for a few reasons. If they've cancelled it, there is a Non Stop Airtran flight an hour and a bit later. But I don't particularly want to fly home with Airtran. If I don't my only other options are flights with connections or coming home a day early if I want a Southwest non-stop.

Hopefully it's all fine and just not showing for some reason. I'm concerned though, because although I can pull up the reservation and all looks fine, if I go into my Rapid Rewards account it now says I have no upcoming travel, and I know it was showing before.

 

[Dacky619]

I don't think I've seen this on my SW flights before but have seen it with other airlines. Call them, but I wouldn't worry about it until they get a chance to respond to it. I think there is only a small chance that it was actually cancelled.

 

[msjprincess]

I was just about to post the same thing. And it's not only the day that I'm flying. The particular flight is gone on other days too. Other flights are showing as Sold Out across the board, so that's not the reason. I'm hoping it's just a computer glitch.

 

[pigletto]

Thank you for the responses. I guess I won't know until I call. This particular flight is still there on other days.. just not the day I am booked for. I'll report back what they tell me.

 

[pigletto]

I'm back and happy to report everything is fine.
The rep put me on hold and went and checked. She came back saying that because a new schedule opened up a few days ago, the technical department is still working on the website, and that she called them to tell them this particular flight isn't showing on the website. I'm not sure why a new schedule messes with the one that's been there for months, but I didn't question it. She confirmed all of our details and assured us we are still booked and good to go.
She also reloaded the flight into my Rapid Rewards account so I would get credit for it. So it's showing in there now too.