Luvdancink
Mouseketeer
- Joined
- Jan 8, 2003
- Messages
- 346
I've been waiting for points for a BandN purchase fromm december 1st to credit. When I emailed them, they said,
Dear Kristy,
Thank you for contacting MyPoints Member Care.
Points that you earn at participating sites are credited to your
account
as soon as we receive confirmation of your transaction from the
merchant. Please note that Points earned through 2 Points Per Dollar
offers in MyPoints Shopping are credited within 60 days. These Points
become available to spend within 30 days.
The offer in question should indicate how long you should have to wait
before the Points are credited. If you have waited the specified time
period and still not received your Points, please contact us again at
membercare@mypoints.com and we'll be happy to investigate the matter
for
you.
Thank you for your support of the MyPoints program.
Have a great day.
Best regards,
David M
MyPoints Member Care
Since when is it 60 days? I love how it just seems to get longer and longer... was 30 then 45 now 60??? I'm starting to lose faith in them. I've also had a cash out for a BandN gc that has been pending for 3 weeks... its starting to worry me.
~Kristy
Dear Kristy,
Thank you for contacting MyPoints Member Care.
Points that you earn at participating sites are credited to your
account
as soon as we receive confirmation of your transaction from the
merchant. Please note that Points earned through 2 Points Per Dollar
offers in MyPoints Shopping are credited within 60 days. These Points
become available to spend within 30 days.
The offer in question should indicate how long you should have to wait
before the Points are credited. If you have waited the specified time
period and still not received your Points, please contact us again at
membercare@mypoints.com and we'll be happy to investigate the matter
for
you.
Thank you for your support of the MyPoints program.
Have a great day.
Best regards,
David M
MyPoints Member Care
Since when is it 60 days? I love how it just seems to get longer and longer... was 30 then 45 now 60??? I'm starting to lose faith in them. I've also had a cash out for a BandN gc that has been pending for 3 weeks... its starting to worry me.
~Kristy