My guide called me at the BWV.

[alldiz]

Hi,
Just wanted to post that I recieved a message from my guide Nelida when I was at BWV last week.
She just wished me a great trip and to call her if I needed anything and to let her know if my expectations were met.

I thought that was so nice and she went "above and beyond".
It was a really nice surprise that she called to check if my vacation was going well.
Very nice touch.....I LOVE MY DVC
Kerri

 

[BirdsOfPreyDave]

Our guide has called us during every trip we've made, too. It is a nice touch.

 

[brittsmum1998]

Yup we get a call from Bill every trip. I'm surprised they are "real voice" and not a recording.

 

[dgaston]

Never a call at WDW or home except when I initated an add-on at AKV!

 

[PrettyKitties]

I've never ever received a call from my guide! (Except when I called him and he was returning a call - he is good about that)

 

[cncDisney4]

We get a call every trip from our guide, Mike, and think it's a nice touch.

 

[MagicalPins]

I also got a call from my guide Nelida when I was there. As it turns out, she was also there at the same time. She normally is based out of CA.

 

[Luigi's Girl]

We have also received calls from our guide Rom Brumbaugh. I think its a nice touch too!

 

[eva]

Our previous guide, Mita, used to do this every trip. I really like our new guide. But she hasn't done this so far.

 

[jadejazzkayla]

i've been a dvc member since 2000. i've never spoken to my guide. i don't even know who he or she is. is would i call ms to ask who it is? or is it listed somewhere on our dvcmember.com website?

 

[daisyduck123]

We've never received a call from our guide either...I've never even heard of them doing this before now.

 

[huey578]

Our first trip home will be in October. How do the guides know if you are vacation?

 

[a Really Bad Egg]

Our first guide called us each vacation and left the message. Nice touch, but then he was promoted at the same time we doubled our points.

Our new guide never makes that call. We joke that he probably thinks we aren't in the market for more points so that extra touch wouldn't pay dividend.

 

[alldiz]

Our first trip home will be in October. How do the guides know if you are vacation?

You know it is funny because Nelida called me at the BWV....and she knew that I was staying there on the DVC cash rate, and that I was going to OKW on points. They must get a list of all there clients trips and they do with them what they want.

Definately a nice touch.....happy to see that a lot of us received that call.
Kerri

 

[Starr W.]

Our guide leaves a message on all our trips, even called VB.

 

[CarolA]

If my guide calls me I am going to bust out laughing.

It's not that I don't like the man, but I don't buy the theory on here. They don't call because they "love" us, they call to "remind" us who they are to sell us more points LOL!

 

[Starr W.]

If my guide calls me I am going to bust out laughing.

It's not that I don't like the man, but I don't buy the theory on here. They don't call because they "love" us, they call to "remind" us who they are to sell us more points LOL!

I know he calls for "sales" purposes, we may get add-onits while at the World. We just keep track of how many days or hours it takes to get the call. At VB, we figured it was yet another "chair holding" warning message, but it was our guide!

 

[manning]

If my guide calls me I am going to bust out laughing.

It's not that I don't like the man, but I don't buy the theory on here. They don't call because they "love" us, they call to "remind" us who they are to sell us more points LOL!

Exactly!!

My guide left Disney. He was nice....never called me.

My attitude is "I'll call you, don't call me"

However I understand why they do it.

 

[Simba's Mom]

Our guide calls practically every trip and leaves a message welcoming us. The only problem is that most of the time I'm solo, yet he welcomes both of us. But it's still nice of him to take the time.

 

[PSC]

Maybe the reason I can't even get my guide to return my calls when I leave a message asking to by more points is because he is "busy" making courtesy calls to his other members who are at WDW!

I think if my guide called me of his own accord I'd take it as a sign of the apocalypse.

Fortunately for me, I don't plan on any more add ons.