My Disney Experience problem

[Nermel9]

Hi everyone, Happy Easter!

So I'm having this problem with MDE, which started on our December trip. My DH's Magic Bands weren't linking to the account so they had to create a new account for him while we were there, which was fine. Now I have 2 accounts for him on MDE. I have a trip booked in September which I linked one of those accounts to and really thought nothing of it.

Yesterday, I decided to rent DVC points from a friend for a few nights at the end of our trip. She made the reservation, sent me the confirmation and told me I can link it to our MDE account. So I did that this morning, and my name was fine, however, it said it couldn't find my DH and that I had to add him from my Family and Friends list. It wouldn't let me use either one of the 2 accounts I already had for him, so I had to make another one! Now he has 3 accounts, 2 of them have separate resort reservations attached to them, and the other 3rd one has all of my ADR's attached so I can't delete any of them! Is this going to be a problem on my trip, because I feel like it is. His name is not spelled differently on any of the accounts, there's nothing that would made anything weird or not work, I don't get it.

Basically, I'm asking what should I do! Just leave it the way it is? Or is there a MDE number to call? I'd like to get this straightened out...

Thanks!

 

[kmb584]

Hi everyone, Happy Easter!

So I'm having this problem with MDE, which started on our December trip. My DH's Magic Bands weren't linking to the account so they had to create a new account for him while we were there, which was fine. Now I have 2 accounts for him on MDE. I have a trip booked in September which I linked one of those accounts to and really thought nothing of it.

Yesterday, I decided to rent DVC points from a friend for a few nights at the end of our trip. She made the reservation, sent me the confirmation and told me I can link it to our MDE account. So I did that this morning, and my name was fine, however, it said it couldn't find my DH and that I had to add him from my Family and Friends list. It wouldn't let me use either one of the 2 accounts I already had for him, so I had to make another one! Now he has 3 accounts, 2 of them have separate resort reservations attached to them, and the other 3rd one has all of my ADR's attached so I can't delete any of them! Is this going to be a problem on my trip, because I feel like it is. His name is not spelled differently on any of the accounts, there's nothing that would made anything weird or not work, I don't get it.

Basically, I'm asking what should I do! Just leave it the way it is? Or is there a MDE number to call? I'd like to get this straightened out...

Thanks!

(407) 939-4357 is the phone number for MDE support and I would definitely give them a call. Someone there should be able to merge the accounts into one.