My dashboard showing wrong picture

[BeachMouse1]

So it’s not a big deal but I own a contract at Bay Lake. On the “my dashboard “ page it shows my VGF contract and a picture of the Grand then when I scroll and it show ” Bay Lake Tower” it has a picture of the Grand Californian. Also when I search for a trip the option that says search only my home resorts it lists VGF, Bay Lake, and Grand Californian.
it’s not really a bother but wondering if this happens to anyone else and is that important at all?
Thanks

 

[RoseGold]

You probably bought OTU points. Genius Disney IT makes the home resort for your OTU points one of your home resorts. Usually, it's Aulani.

 

[erionm]

You probably bought OTU points. Genius Disney IT makes the home resort for your OTU points one of your home resorts. Usually, it's Aulani.

Mine also shows VGC for BLT and we've never purchased OTU points.

 

[Halle]

Mine shows BWV (which I own) and now OKW has shown up, sold that contract 15 years ago.

 

[CWTC]

We own at BCV, VGF, and BLT. BCV and VGF have the right pictures. BLT also shows as VGC but we assumed thats because we are staying there in January using BLT points (but did not buy OTU points).

 

[Sandisw]

My pictures always match the soonest trip I have booked on that membership. I only see my home resorts when I have it booked.

Gotta love how it works differently for everyone.

 

[Stargazer65]

My SSR banner and BRV banner are correct, but my BLT banner is a BRV banner ever since I made reservations at VB and RR.

 

[Cybertruck]

I am consistently amused with Disney IT. They are living embodiment of The Office or IT Crowd for a real nerd reference (bonus points if you seen that series).

 

[BeachMouse1]

So 8m guessing this isn’t a big deal and won’t effect anything?

 

[Cybertruck]

It is not a big deal as long as all your points and reservations are correct. I take a snapshot of my Dashboard pre/post reservations and save it in a spreadsheet.

 

[RoseGold]

I have a placeholder reservation at OKW, and it's my soonest, so now I have OKW, which I def don't own. LOL.

 

[pwr_eng]

My Dashboard had been showing VGC in place of BLT for a month or so until this afternoon when it got corrected. I don't own any VGC points, no upcoming reservation there and never purchased OTU points. It was just another Disney IT glitch.

The main page does always show the picture of whichever resort the soonest reservation is for but I know that wasn't what you were questioning.

 

[Stargazer65]

Checked today, my dashboard banners are all correct now!
Anyone else?

 

[Mollygirl21]

Might have something to do with why the site was down yesterday

 

[Sandisw]

Checked today, my dashboard banners are all correct now!
Anyone else?

I finally have pictures and yes, they are correct.

 

[BeachMouse1]

Mine are correct now too

 

[mickeymom629]

Funny - I just signed into my account after reading this. I usually have HH pic, maybe since we own the most points there? This is the first time I see OKW pic, which is the place we are staying on our upcoming trip and I don't own any points there. I made this reservaton months ago and this is the first I've seen this - I think I last logged in last week and it was still HH. We also own VB and I have never seen a pic of that place on my log in. I don't remember if I ever saw a pic of our upcoming resort for a trip but it makes sense since the countdown is there.

 

[floribr1]

Funny - I just signed into my account after reading this. I usually have HH pic, maybe since we own the most points there? This is the first time I see OKW pic, which is the place we are staying on our upcoming trip and I don't own any points there. I made this reservaton months ago and this is the first I've seen this - I think I last logged in last week and it was still HH. We also own VB and I have never seen a pic of that place on my log in. I don't remember if I ever saw a pic of our upcoming resort for a trip but it makes sense since the countdown is there.

When you first log on to your account (i.e., the main page that appears after you enter your logon credentials) you see a countdown to your next trip, superimposed over a picture of the resort where you will next be staying; you would only see a picture of the resort you own if your next trip happens to be there. This has been the case for many years now (at least 5 or so?).

I believe the OP was referring to what is visible when you click on the "My Dashboard" link, which is found under the main heading My DVC. On the My Dashboard link, you will see your membership number, the summary of your vacation points, and then the listing "My Vacation Plans" with the details of all upcoming DVC reservations. Anyway, immediately beneath where your membership number is displayed you should see an image of your home resort... On the right side of that image, there is a link you can click to advance from contract to contract. For about the past 6 weeks or so, my BLT contract had been showing the image for the Grand Californian villas. However, I just checked and it looks like mine has been fixed, as well as it is now properly showing BLT.

 

[mickeymom629]

When you first log on to your account (i.e., the main page that appears after you enter your logon credentials) you see a countdown to your next trip, superimposed over a picture of the resort where you will next be staying; you would only see a picture of the resort you own if your next trip happens to be there. This has been the case for many years now (at least 5 or so?).

I believe the OP was referring to what is visible when you click on the "My Dashboard" link, which is found under the main heading My DVC. On the My Dashboard link, you will see your membership number, the summary of your vacation points, and then the listing "My Vacation Plans" with the details of all upcoming DVC reservations. Anyway, immediately beneath where your membership number is displayed you should see an image of your home resort... On the right side of that image, there is a link you can click to advance from contract to contract. For about the past 6 weeks or so, my BLT contract had been showing the image for the Grand Californian villas. However, I just checked and it looks like mine has been fixed, as well as it is now properly showing BLT.

Thanks for the detailed explanation! I guess I forgot or didn't remember what resort was showing on the countdown before other trips but I do know that HH (majority of our points owned) was showing until last week. Now OKW is showing (which is our next trip) but I had booked this back in March.

On 'My Dashboard', which I hardly ever go to, I only see HH picture but all of our points (HH and VB combined). No link on the right.

Anyway, thanks!

 

[floribr1]

On 'My Dashboard', which I hardly ever go to, I only see HH picture but all of our points (HH and VB combined). No link on the right.

Anyway, thanks!

It is not a "link," but a small arrow thingy that you can click on. The little arrow thingy is on the right side of the picture itself.