There is always a bit of a quality issue with the cookies and hot chocolate. One year, you might get decent cookies, but the hot chocolate will be like dirty water. The next year, the hot chocolate might be great, but the cookies are like tasteless bricks. I don't think I've ever had them both be good at the same time. I think they used to offer more than one type of cookie (way back when you got a button, and a free family photo), but it's just been sugar cookies the past few years.