We are also using them in May. Like one of the above posters said, they have been wonderful. They are very quick to reply to any email and more than happy to answer any questions. We need an extra "leg" added to our journey and they were very reasonable and very accomodating. I am impressed with their customer service at this point. If their service once we arrive in Orlando is as good as they have been so far, they will be our new transportation service for sure.