MS Frustration This AM

[ceejay13]

Maybe I shouldn't be frustrated as I had never called MS Administration before and so my expectation may be unfair. We have 6 contracts, all but 1 at the BWV. After the latest purchase we decided to sell the one at the BCV as we have only stayed there once since we owned. No offense to any BCV lovers as it was a great stay and everything was perfect but we just prefer the BWV. Anyway, I can find all my deeds except for the one I needed. I called MS and only get a fax or Email contact, no person to speak to. I was surprised by this so I called MS and got a very nice person who actually tried to contact someone in administration herself a couple different ways without success. She was very compassionate and helpful and said she understood my frustration. As I told her when we purchased our contracts we always had someone there right away, but now that we want to sell I can't speak to anyone. I have been spoiled, I suppose, by the great service I always receive and maybe I expected too much. I'm sure I will eventually get the info I need but would love to have gotten the same great service I have always gotten when purchasing or making ressies.

 

[dianeschlicht]

I suspect it was an "all agents busy" thing, and I would try back again or use the email contact.

 

[LisaS]

If all you need is a copy of the deed, don't you need to go through the county records for that? I think it's Orange county, and the records are available online if you need to get some initial info off the deed. I'll do a search and see if I can find the link -- I remember seeing it in a few posts here over the past few months.

 

[LisaS]

Here is the link for Orange County, FL. Click on the "Official Records Search" link. You should be able to find your deed. I would think they can supply you with an official copy of the deed.

http://www.occompt.com/

 

[drusba]

For the page where you start your search for a deed, go here and just put in your last name (if you use first name also note you may need to try both owners of a joint ownership): http://officialrecords.occompt.com/wb_or1/or_sch_1.asp

 

[ceejay13]

I knew that it had to come from the county records somehow but wasn't sure what the site was or what else was needed. Thanks a million to all of you for pointing me in the right direction. I found what I needed. As always, the DIS boards come through with help when you need it. If I would have just chilled out I'm sure I could have come up with it sooner.