MouseSavers Newsletter Delivery

[FoodLover]

Hi all,

Several of you have written to ask me if there was a major "glitch" in the delivery of the MouseSavers Newsletter this month.

The answer is no. I have not had any more inquiries about missing newsletters than usual this month. Approximately 15 people (out of over 76,000 subscribers) have complained so far.

As I do every month, I have taken the time to go into the mailing system and individually look up everyone who has complained. In every case, the newsletter was accepted for delivery by the person’s e-mail provider.

It is possible some e-mail providers have either delayed delivery or have just plain failed to deliver the newsletter. In other words, if there’s a “glitch,” it lies with your provider.

The newsletter is sent out by an automated system every single month, first thing in the morning on the 15th. I know it's frustrating when you don't get it right away, but you really need to complain to your provider, not to me.

Non-delivery problems are NOT fixable on my end. The MouseSavers Newsletter is "whitelisted" with every major e-mail provider and none of the providers will admit to deleting or failing to deliver the newsletter. Once my system delivers it to your provider, I can't do anything about what happens after that.

Please allow 24 hours for delivery. If the newsletter doesn't show up, then please follow the directions on my site here:

http://www.mousesavers.com/newsletterhelp.html#nonreceipt

Be sure to check your spam or bulk mail folder, as the newsletter often gets put in there by e-mail providers.

Please DON'T write and ask me to fix it. I can't. At the risk of sounding like a broken record, you really need to COMPLAIN TO YOUR E-MAIL PROVIDER if you are properly subscribed and you still don't get the newsletter.

Sorry if I sound impatient, but this issue has become such an ongoing source of aggravation that I'm about ready to just stop offering a newsletter. It's expensive (I have to pay for every single one that is mailed out) not to mention time-consuming and thankless. It's just starting to seem like it's not worth it.

Mary
MouseSavers.com

 

[maximom]

Originally posted by FoodLover
Hi all,


Please DON'T write and ask me to fix it. I can't. At the risk of sounding like a broken record, you really need to COMPLAIN TO YOUR E-MAIL PROVIDER if you are properly subscribed and you still don't get the newsletter.

Sorry if I sound impatient, but this issue has become such an ongoing source of aggravation that I'm about ready to just stop offering a newsletter. It's expensive (I have to pay for every single one that is mailed out) not to mention time-consuming and thankless. It's just starting to seem like it's not worth it.

Mary
MouseSavers.com

I get mine sporadically but hey its free why should I complain!

I've made all my arrangements and got so much information from your website I just wanted to say Thank you. I hope Dh & the boys look at me on the last day of the trip and say "Wow, Mom thanks for doing such a GREAT job planning this vacation". Of course, then I'll wake up and realize I'm dreaming because they too don't appreciate all the work that is put into projects "behind the scenes" but I know the outcome will make them happy and it will all be worth it.

You're doing a great job and we APPRECIATE you!

 

[daisylove]

Mary
Please do not stop your wonderful newsletter. I actually did not get mine this month (yet) but i appreciate it so much!
Thanks for all you do.

 

[bridgettesmom]

Mary,
You provide a wonderful, outstanding and free service to all us. I look foward to your newsletter every month, even, when I am not in my vacation planning "mode". I visit your website every day and have learned new and fascinating ways to enjoy our vacation, while saving $$. I did not receive mine either, but, I did not write to complain, because, I knew it was not your fault. I appreciate your hard work, don't give up on us!!

 

[GAIL HAYDEN]

Mary,
I am very sorry that I suggested people email you about their issues. I did not realize. I promise, I won't do that again.
BTW, I, for one very much appreciate your efforts.

 

[bcostlow]

I just registered for my newsletter based on the information found on the threads. I look forward to getting it.

 

[Strings]

Mary,

I just wanted to add my thanks for all you do. Your site is an invaluable tool for all of us, and the newsletter is great. You obviously put tons of time and effort into it. I appreciate all of your hard work.
Beth

 

[flamom]

Mary your wonderful newsletter has been invaluable for me for this trip and it introduced me to this wonderful board. Please don't stop it(unless of course the expense is just to great) I have recomended it to everyone. Thank you again for mousesavers

 

[gctong]

Mary - Thank you so much for the wonderful newsletter. I feel bad that you have to deal with the aggrevation on such a monthly basis.

I've noticed that on another link that yahoo and hotmail (and earthlink I think) email addresses are having problems. Since hotmail is my primary account, I have sent them an email notifying them it's on their end. Hopefully they will solve the problem.

Again, thank you for your all your hard work in the newsletter. I look forward to that invaluable email every month!!!

 

[yecats]

Hi Mary,

I just wanted to say thank you as well for your wonderful newsletter and all of the great information that you pass along. I am sorry to hear that you feel that aggravated and that it is expensive and problematic to handle. On the flip side, anyone who has 76,000 subscribers (as well as fans of your site) certainly has been doing a great job just by the sheer number who have joined requesting the information. Please keep up the Wonderful work, we do appreciate it and it does cheer up our day and makes us smile.

 

[WaltD4Me]

Mary, PLEASE don't stop your newsletter! I eagerly await it every month!!!! It's my favorite thing to get in my in-box!!!!

I hope you don't feel unappreciated because believe me, I, and I know many, many other Disney fans appreciate your hard work and wonderful newsletter VERY much!!!


Lisa

 

[j's m]

Mary,

Thank you for the great newsletter. Please don't stop publication. Even the post office can't deliver every piece of snail mail!

I've learned so much more about Disney, especially codes and saving, from both your website and the newsletter. You are well appreciated, we just don't thank you enough.

 

[canwegosoon]

Thanks Mary...no problems here!!! Love the newsletter and the great site you provide.

 

[FoodLover]

Thanks for the encouragement, and sorry about my earlier grumpy post. Just having an especially bad day, I guess.

It does seem like this month the delivery problems are mostly with Hotmail and Yahoo accounts. Ironically, in the past those two providers have had the LEAST delivery problems. In fact, I used to suggest that people having problems getting the newsletter should get a free account with Hotmail or Yahoo and subscribe through that!

Over the past year or so I have jumped through hoops with all the major companies (AOL, MSN, Hotwire, Yahoo, Comcast, BellSouth, you name it) and have managed to get "whitelisted" on them all. They all swear they are NOT filtering the newsletter. Yet the delivery problems never end.

My husband can attest that every month I say "why do I keep doing this darn newsletter?" But I'm so glad people find it helpful. That's what keeps me doing it!

Thanks for letting me gripe. I feel a little better now.

Mary
MouseSavers.com

 

[dg39]

Just know that without your help in your codes, newsletter, and general info about wdw alot of us wouldn't be able to go to disney. Sometimes we all seem to forget all the work you do for us to be able to go on our yearly vacations. You give us valuable information regarding resorts,dining,attractions and everything else disney. It got to the point that whenever I go online the first thing I check is mousesavers, even when I have no trips planned. Thanks for all you do and even though some of us forget to thank you, your work is greatly appreciated.

 

[GAIL HAYDEN]

Originally posted by FoodLover
Thanks for the encouragement, and sorry about my earlier grumpy post. Just having an especially bad day, I guess.

It does seem like this month the delivery problems are mostly with Hotmail and Yahoo accounts. Ironically, in the past those two providers have had the LEAST delivery problems. In fact, I used to suggest that people having problems getting the newsletter should get a free account with Hotmail or Yahoo and subscribe through that!

Over the past year or so I have jumped through hoops with all the major companies (AOL, MSN, Hotwire, Yahoo, Comcast, BellSouth, you name it) and have managed to get "whitelisted" on them all. They all swear they are NOT filtering the newsletter. Yet the delivery problems never end.

My husband can attest that every month I say "why do I keep doing this darn newsletter?" But I'm so glad people find it helpful. That's what keeps me doing it!

Thanks for letting me gripe. I feel a little better now.

Mary
MouseSavers.com

Mary,
We all get grumpy now and then. glad you felt comfortable enough to vent here.

BTW, what is your "stand" on forwarding these newsletters to folks that have not received them?
Glad you are feeling better.

 

[sweet maxine]

Please don't stop the newsletter!

We on the DIS boards should start a thread just to let you know how much we appreciate you! As for myself, I can't begin to count the money I have saved and information I have gained through the receipt of this monthly gem. Thanks so much for all the time and hard work you are pouring into it. I just really look forward each month to this one mailing in my e-mails. I am always wondering with anticipation, "What will be Mary's next offer or deal for us? Should I buy tickets now or wait to see if Mary knows about a special deal? What is her latest news about the Disney parks?".

Well, I have to also say that I was looking for a Mickey waffle maker, and then Bam! (as Emeril says), there it was on your newsletter. I ordered it right away, and have been happily making Mickey waffles ever since. My grandson sends thanks to you for this little tip! (Well, he's only 3, so I'll have to do the typing for him.)

So Mary, please know that you are very much appreciated. We'd all be a little lost without you, and the valuable information you send to us!

 

[D L and K's Mom]

We jsut Love your site. Thank you for all the hard work and research you do for us!! I would not be able to take the family to Disney if it were not for some of the great $ saving tips I find on your site. Thank you again for all that you do!!!!

 

[FoodLover]

Originally posted by GAIL HAYDEN
... what is your "stand" on forwarding these newsletters to folks that have not received them?

Gail, I'm happy if people want to forward the newsletter to friends, and I actually really appreciate the fact that folks here have helped each other out by forwarding it -- less work for me!

I've gotten another 40 or so e-mail requests for re-sends since my earlier posts, so this is a particularly bad month. They are 99% Hotmail and Yahoo subscribers this month, so obviously both of those e-mail providers had a problem. Hopefully it was just a one-time thing. <sigh>

Thanks again for the encouraging words. I really wasn't fishing for compliments!

Mary

 

[Taja]

Another appreciative reader of your website and newsletter. And one who has been receiving it without a glitch since subscribing!

I've forwarded the July issue of your newsletter to a few Dis members. That's what cyberneighbors are for!

Hope you decide to continue, despite the headaches!


__________________
Taja