glennbo123
DIS Legend
- Joined
- May 10, 2008
- Messages
- 10,236
Update on the World Showcase print
I have good news, bad news, and good news...
Good news: The World Showcase print arrived in the mail today!
Bad news: They cut off a few countries. They treated the 11" in height as the main requirement, and had to cut off some of the picture to keep it at the length I ordered.  I expected them to print the whole thing to length, and give me white space at the top and bottom.
  They treated the 11" in height as the main requirement, and had to cut off some of the picture to keep it at the length I ordered.  I expected them to print the whole thing to length, and give me white space at the top and bottom.
Good news: They're going to re-print it, no charge.
When I received it and saw that it was the full 11" in height, I knew they had to have cut off some of the picture. (Norway, France, and the U.K. were sacrificed. )  I called the phone number in the shipping documents and told them that I wasn't happy with it and what the problem was.  They were nice about it, but the first thing the guy said was, "Well, if that's what you expected (to have white space at the top and bottom) you should have stated that in the 'Comments' box when you ordered."  I said, "Maybe so, but if you were going to cut off data in my picture, I would have expected a phone call or an e-mail that there was an issue with my order."  He agreed, and wondered out loud why the technician didn't call.
 )  I called the phone number in the shipping documents and told them that I wasn't happy with it and what the problem was.  They were nice about it, but the first thing the guy said was, "Well, if that's what you expected (to have white space at the top and bottom) you should have stated that in the 'Comments' box when you ordered."  I said, "Maybe so, but if you were going to cut off data in my picture, I would have expected a phone call or an e-mail that there was an issue with my order."  He agreed, and wondered out loud why the technician didn't call.
Anyway, he liked the picture, wondered how many photos it was made of, and commented that you can't tell where it's stitched together.
A re-do will be on its way shortly.
				
			I have good news, bad news, and good news...
Good news: The World Showcase print arrived in the mail today!

Bad news: They cut off a few countries.
 They treated the 11" in height as the main requirement, and had to cut off some of the picture to keep it at the length I ordered.  I expected them to print the whole thing to length, and give me white space at the top and bottom.
  They treated the 11" in height as the main requirement, and had to cut off some of the picture to keep it at the length I ordered.  I expected them to print the whole thing to length, and give me white space at the top and bottom.Good news: They're going to re-print it, no charge.

When I received it and saw that it was the full 11" in height, I knew they had to have cut off some of the picture. (Norway, France, and the U.K. were sacrificed.
 )  I called the phone number in the shipping documents and told them that I wasn't happy with it and what the problem was.  They were nice about it, but the first thing the guy said was, "Well, if that's what you expected (to have white space at the top and bottom) you should have stated that in the 'Comments' box when you ordered."  I said, "Maybe so, but if you were going to cut off data in my picture, I would have expected a phone call or an e-mail that there was an issue with my order."  He agreed, and wondered out loud why the technician didn't call.
 )  I called the phone number in the shipping documents and told them that I wasn't happy with it and what the problem was.  They were nice about it, but the first thing the guy said was, "Well, if that's what you expected (to have white space at the top and bottom) you should have stated that in the 'Comments' box when you ordered."  I said, "Maybe so, but if you were going to cut off data in my picture, I would have expected a phone call or an e-mail that there was an issue with my order."  He agreed, and wondered out loud why the technician didn't call.Anyway, he liked the picture, wondered how many photos it was made of, and commented that you can't tell where it's stitched together.
A re-do will be on its way shortly.

 
				 
 
		 
 
		

 
 
		
 
 
		 
 
		 
	 
	 
	 
	 So, I hit the button.
  So, I hit the button. 
	 
	 
	
 
	
 
	
 
	 
	 
	 
	
 
 
		 
 
		 
 
		
 
 
		 I tried a couple times....don't know what I would have said if I'd actually got anyone to answer.
  I tried a couple times....don't know what I would have said if I'd actually got anyone to answer.  
 
		 on the phone call!  So fun!  It's great they played along, and then had fun with it, too!  I love the Reveal!
 on the phone call!  So fun!  It's great they played along, and then had fun with it, too!  I love the Reveal!
 
 
		




 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		







 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		 
 
		