I actually had to call them to have them help me figure out how to redeem. But, like I mentioned the prize that I wanted is no longer there. That stinks and also you can't combine gift certificates. Having said all of that - the points add up really fast now that some of the clicks have doubled. So, therefore I'll keep clicking away. Make sure that when you are ready to cash out there are a couple of prizes that you would like incase one disappears. I will do this from now on. Happy clicking.....