Messed up our reservation!

ksantilli

Mouseketeer
Joined
Feb 22, 2009
Messages
274
Ok- so I just checked over our reservations for Dec. 23 and realized that our reservation for Mama Melrose "Fantastic" package, was made for 4, not 5 people. There are no more reserations avialabe that day for the package. Has anyone ever been in this situation? What would you suggest? Do I just show up and hope that they let us have the 5, rather than 4 people there?
TIA!
 
Do I just show up and hope that they let us have the 5, rather than 4 people there?
TIA!

If you do, be prepared for one person to not be allowed to eat with you, or attend the Fantasmic show. Given that it's a Fantasmic package, I'd be more inclined to say that they'll deny the request, since there are a limited number of seats for the show...and they will assuredly be gone by now.

I would call Disney Dining and see if they can up the reservation to 5, with the expectation that they can't.

Good luck.
 
You can always try but be prepared, as PP stated, to have one person sit out. If you were going from 3 to 4 people or 5 to 6 it would be less of a problem since you wouldn't be going up a table size but 4 to 5 means going from a 4 perosn table to a 6 person.
 
THE QUESTION OF AN EXTRA PERSON or EXTRA PEOPLE (the "411"):
1) Disney is getting wise to the "but, they decided to join us" or "I miscounted".
2) People can't always get the ADR they want.
3) So, they under-count to get a table.
4) Then, they show up with "unexpected" additional people.
5) In a team meeting, CM's have been told to warn guests against this.
6) If there is room, WDW will not turn away revenue.
7) But, if busy, they will turn away the additions.
8) Go ahead and arrive with the extras, if you like.
9) Just be prepared to have someone stand around OUTSIDE while you eat.
10) I have heard explanations such as . . .
. . . "but, Aunt Suzy decided to join us and we need an extra seat"
. . . "but, two friends from off-site decided to join us and we need two extra seats"
. . . "but, brother-in-law decided to join us and we need an extra seat"
. . . "but, the entire Boy Scout Troop decided to join us and we need 14 extra sets"
. . . "but, my baby is so small that I didn't count her in the number of eaters"
.
NOTE1: It is far easier going from an odd-number to an even number, such as from 7-people to 8-people, adding a person to an even number of diners, such as going from 6-people to 7-people. Adding odd person can mean adding a table, and this might not be possible. Going from an odd-to-even might only mean adding a chair or using an empty seat. So, if going from even-to-odd, you might not get the extra person a seat. It is always better to get another ADR with the proper people-count.
.
NOTE2: Frequently a party-of-two will try to add a third person at the podium. This can be risky, because many eateries do have tables-for-two. If the guest was slated for one of these, there simply might not be a table available to seat the third person - even if an infant. The extra chair location might extend into an aisle and block access for other guests or Servers.
.
NOTE3: Sometimes it is a threesome adding a fourth. Unfortunately, there are many eateries that do have 3-top tables - usually against a wall or pillar. They can't add a fourth chair, since that would invade the aisle and be unsafe for SERVERS.
.
NOTE4: The final question is that of how many people are in the eatery. There are Fire Codes which dictate the maximum amount of people. If the capacity is exceeded, there are some big fines possible. And, Disney will not violate the max-capacity of an eatery.
 

Thanks so much! All good points! I'm so bummed I messed this up somehow! I did all of our ADRs at 4:00 am at 180 days out. Somehow I hit 4, instead of 5 online.
I tried to call and change it, with no luck. :(
Thanks guys!
 

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