Memory maker pics too 'pixilated'?

[billyandjj]

I was thrilled with all the pictures I got from our trip - close to 400 in the parks. And I added almost another 200 with borders and stickers.

But, when I uploaded them to snapfish to print.....all the ones that I added things too are indicated with a triangle which means they will be pixilated when I print them....even the 4x6 size.

Has anyone else experienced this? I had wanted to even make a few 5x7 and more. Am I doing something wrong?

Its really disappointing to me I have always been able to add things and print them out at a high quality.

 

[Alesia]

That shouldn't be happening. Did you actually download the pictures or just right-click on the thumbnails and save them?

 

[5kidsmommy]

I have never had this issue. I think perhaps there was an issue with your download.

 

[billyandjj]

I feel like I did it properly....I see them correctly on my computer.

 

[billyandjj]

But, when I look at the size....the ones I added to say like 8 or 12 KB and the others are up into like 3,000KB? Anybody know how to fix that?

 

[AngiTN]

I just uploaded some pics that were taken 2 weeks ago, that I added edits to, and downloaded from Photopass.
They are perfectly fine, not pixalated.
So I'm thinking too that something went wrong with your download

 

[Praying Colonel]

But, when I look at the size....the ones I added to say like 8 or 12 KB and the others are up into like 3,000KB? Anybody know how to fix that?

I don't know how to fix your issue, but my guess from the file size is that you're looking at a thumbnail of the pic instead of the pic itself.

 

[eeyoreandtink]

Sounds to me like you right clicked and hit save, saving the thumbnails rather than going through the download process. I would go back and download the files again.

 

[billyandjj]

You are all right.... I had to go back and save again. thanks. got it figured out.