Member Services Telephone Hold Time

What is your typical MS hold time?

  • No hold time

  • 1-5 minutes

  • 6-10 minutes

  • 11-15 minutes

  • Greater than 16 minutes


Results are only viewable after voting.

disneynutz

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Dec 11, 2006
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Trying to get a idea of your typical telephone hold time when contacting MS.

:thanks:
 
It's usually less than 5 minutes for me but last Saturday it was over 25 minutes:eek:
 
I voted "no hold time", as that was the closest. In reality, my average wait has been less than a minute.

*I reserve the right to change my vote after the morning of May 16th.* :teeth:

MG
 
OP must really be upset at MS to keep starting polls like this one and his previous one.:confused3
 

It depends on the day of the week and the time of day. Monday mornings are typically bad, and Saturdays are busy, too.
 
I don't think I've ever waited longer than 5 minutes.
 
I usually call right away in the morning, so I rarely have a hold time as long as a minute. I voted no hold time.
 
I said 1-5 minutes because that is the typical time I have waited- this morning it was about 2-3 and that was the wait for making dining reservations not room. I have had longer ones when booking for Christmas week and on a Saturday but that is not the typical ones.
 

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