Member services number? Is that who I call?

[Dodie]

I've rented points from someone and feel like I've driven him crazy with e-mails in the past month. (We've rented from him before - so there's NO problem with the rental at all. I trust him completely based upon prior experience. I just don't want to have to e-mail him again unless I have to.)

However, my DH accidentally THREW AWAY OUR CONFIRMATION that he (the renter) sent me from Disney!!!! I don't have the confirmation number, but it's under my name. Can I call member services to get a replacement - or at least the number?

If so - what is the phone number? Thanks.

 

[greenban]

You'll need to contact the Owner and have them request a replacement confirmation letter, if the Owner did not make a copy of it when he forwarded it to you. Many Owners make a copy of the confirmation letters before forwarding, so that is the best place to start.

Also DISboard rules prohibit the posting or PMing of MS' phone #.

Good luck!

-Tony

 

[Chuck S]

I think the member will have to get a replacement confirmatin for you. However, the member can look at his account on the web and get the conf# number for you from the DVC member site. You really don't need the actual slip to check-in, but it certainly doesn't hurt to have the number.

 

[Dodie]

Thank you. Sorry. I didn't know it was against the board policy to share that number.

I've e-mailed him (the renter), AGAIN, and asked for a replacement. I hope he doesn't think I'm insane.

 

[littlestar]

Member Services wouldn't mail it to your address any way. The confirmations always are mailed to the member's address from my experience.

Plus, if you didn't have the confirmation number, I don't even think they would give out the info to you at all. Member Services always make me give my membership number and last four digits of my Social Security Number before they will talk to me about my account.

I would be kind of spooked if anybody could just call up Member Services and ask about information concerning my DVC account without my permission.