I know we never got an email eitherWondering why some people received email and some didn't . I didn't see one . And I just waited for an hour and 34 minutes on Sunday.
The only way it would work @dvc is if that is the ONLY system . The volume of calls each day would back log the system, CM would only call or email YOU. NO live phone calls.
Also remember, MEMBERS have to pay for 24 service, more CM's, new phone system. You have to pay ALOT for upgrades. The dues you pay in 2021 is getting you hour long waits. Pay 50% higher dues in 2022for the above upgrades.
Humorously, when I use this feature for Delta it takes 8-10 hours for callback and I would expect similar dysfunction from DVC without the benefit of a 24-7 call center doing it.When I call Delta, they place me in a callback queue, I hang up, and then 30-90 minutes later they call me back
Humorously, when I use this feature for Delta it takes 8-10 hours for callback and I would expect similar dysfunction from DVC without the benefit of a 24-7 call center doing it.
True story, on Thursday I called about 2PM CDT.You beat me. My last one was only 6 hour call back with American Airlines.
Humorously, when I use this feature for Delta it takes 8-10 hours for callback and I would expect similar dysfunction from DVC without the benefit of a 24-7 call center doing it.
I have status too so I cannot explain why it took so long save that Delta is insane.That's wild! When I do it, it's typically always an hour or less, but I'm a Medallion member with them so maybe that's why. In any event, no matter how long it takes, I'd rather wait for DVC to call me back than sit at my phone listening to the same Disney tunes on repeat. =)
I totally agree - I’ve called Ticketing twice in the past month or so and I loved that I was given this option and both times I was called back around an hour later. Seems that the technology is there somewhere????
I’m a new member that is probably going to have to call soon. Is there a time of day or a day of the week that is better for lower waits? Multi-hour waits on hold sounds ridiculous.
Thank You. What time is that?I’ve had the best luck calling the moment they open.
Thank You. What time is that?
Thank You!9 am eastern