Member service helped us out!!

[CMNJ]

Just had our resale contract points loaded the other day and previous owner for whatever reason did not bank 2014 points. Points were set to expire 3/31 and we were going to have trouble using before then so they let us bank them into 2015. So happy! I know it is a one time exception but I plan to make sure we bank or use them going forward so don't mind using our one time exception now

 

[CarolMN]

Lucky you! Congrats on your purchase. I know you'll enjoy it.

 

[bobbiwoz]

That was very nice. I am glad they treated you so well.