Medication Shipped to Resort with Business Center

[clanmcculloch]

I also posted this in the BC/YC resort thread on the Resort board but it occurs to me that some of you may have experience with this sort of thing.

In the FAQ at the beginning of the BC/YC thread it says that packages should be sent USPS in order to avoid having items go through the business center. Well, I've got a problem. I just realized that my daughter neglected to mention that she's almost out of one of her medications and I won't have enough time to get it sent to me at home before we head down so I'm going to have to have it sent to the resort (it's mail order only; not sold in brick & mortar stores). The company uses UPS for their fast shipping. I might be able to call them to get them to ship Express Mail but I don't know for sure.

I guess my questions are as follows.
1. Is there any kind of delay to packages going through the Business Center?
2. Does the Business Center fee ever get waived for medical supplies? The ONLY thing that would be in the package is medication.
3. Do I use the same address in the FAQ whether the package goes USPS or UPS?
4. Is there anything else at all that I need to know about shipping a package?

Thank you!! I'm stressing here. We leave Wednesday morning and their office doesn't even open until 11am my time tomorrow (8am PST).

 

[clanmcculloch]

I ended up calling the resort and asking for the business center. I do believe that they transfered me to the actual business center rather than just talking to somebody in a call center who knows where. The CM I spoke with was very helpful and did put my mind a bit more at ease. For anybody else who might end up in a similar situation (G-d forbid), here's what I found out.

The actual address of the convention center is 1750 Epcot Resort Blvd and is in a separate building in betwee the YC and BC though shipping to the addresses in the FAQ of the BC/YC thread will work. Anything sent USPS will go to the resort front desk and anything sent other methods will go to the convention center. For packages under 4lb it's only a $3.00 fee and no they do not waive that even for necessary medical supplies. $3.00 is nothing when I look at what overnight shipping will cost me so I'm fine with that but I'd hate to be shipping something like dialysis fluids or oxygen or some other heavy stuff that's medically necessary since the fee is based on weight. The CM did assure me that there's no processing delays with packages upon receipt. He said that they'd check to see if we've checked in yet or not when it arrives and that if we haven't then they'll leave a message in my room for me as well as at the front desk for when we check in and that if we have already checked in then they'll just leave a message in my room. He did say that either we have to go pick it up ourselves or be in the room when it is delivered because we'll have to sign for the package.

Now all I have to do is call the company when they open up this morning. The knots in my gut are starting to loosen up a little. I think they'll loosen up some more once I know the package is on its way and I have confirmation of when it'll be delivered. She has enough medication to get her through Thursday so overnighting the medication to the resort should work.

That kid had better never pull this again. If she EVER again doesn't tell me she's grabbing the last bottle she'll be grounded until she moves out on her own.

 

[clanmcculloch]

Additional update: I just called and got the order placed. The medication will arrive tomorrow so when I check in on Wednesday I just need to go get it. Phew!!! $29.41 for shipping though. At least it'll be quick. I feel so much better.