ME changes thru MS?

[DisneyHumbug]

We're travelling next week and one of my friends had to change her flight. Can she call ME directly with the new flight info or do I have to call MS for her? TIA

 

[JimMIA]

You have to call. As of 8/06, MS will no longer speak to anyone but an owner.

 

[DisneyHumbug]

I know she can't call MS, I was wondering if she could call ME?