MDE question about MB

[SouloTravlr]

I have an upcoming trip booked and showing in MDE. It is 90+ days away. There is no option to choose a magic band. Does the option to customize show up at 60 days? All my other trips, the option to customize a MB has shown up almost immediately. Do I need to call? *sigh*

 

[FCDub]

What's the hurry? I'd let it see if the option comes up, but with 3 months to go, don't stress about it.

 

[erionm]

If the reservation is linked to MDE and the MB customization option is not present, there is an issue.

 

[SouloTravlr]

If the reservation is linked to MDE and the MB customization option is not present, there is an issue.

Yup, I agree, but I wanted to double check before I called. Thanks erionm for answering my questions today. I appreciate it.

 

[SouloTravlr]

Does anyone have the number for IT that I need to call? Or should I call the general number?

 

[SouloTravlr]

The ability to customize showed up at some point today. I logged on a bit ago to check some park hours and other magic bands and it was there.

 

[gharter]

Must have been another glitch in MDE. It seems like the option to customize our MB was there as soon as we had tickets linked to our room. Our next stay is 130 days away and the customize MB option is there now.

 

[SouloTravlr]

Must have been another glitch in MDE. It seems like the option to customize our MB was there as soon as we had tickets linked to our room. Our next stay is 130 days away and the customize MB option is there now.

I don’t have tickets linked yet. I’m glad it worked itself out, though!