MDE - Multiple households with kids?

[AllyGirl_79]

Hello -

I’ve tried searching, so please feel free to point me elsewhere if this has been covered.

We (two adults) are taking our friends and their two kids (two adults, one 9 yr old, one 5 yr old) to WDW in April. Have reserved a 2BR at AKL Jambo House. We have annual passes; they have all purchased 4 day tickets and linked them in MDE. I can see all 4 members of the other family in my “friends and family” list. For the kids, this is presumably because I’m “friends” with their parents in MDE. I was able to link them all to the resort reservation. I can see the adults’ tickets. However, I cannot see the kids’ tickets to make park pass reservations.

Is there another step to be able to make plans for the kids - can I link to them as “friends” if they are minors? Or is this possibly an error on my friends’ part and the tickets aren't linked properly? They haven’t been in several years, and obviously it’s a much different process. They seem a bit overwhelmed, so this could be user error. Though their own tickets seem to be fine.

Has anyone else dealt with this for planning for larger groups? I’ve tried doing the phone/chat options and continue to sit on hold and or have to hang up after lengthy waits.

Any thoughts appreciated!

 

[CarolynFH]

Make sure that the parent who is managing the kids’ MDE profiles has given full permissions to you to plan for them. I’m not sure what that looks like - can’t remember since it’s been so long since I linked our grands. It might involve that parent checking a box or your sending the parent an email. Hopefully my post will bring your question back to the top and you’ll get more complete assistance!

 

[CaptainAmerica]

Is there another step to be able to make plans for the kids - can I link to them as “friends” if they are minors?

Yes, this is definitely what you want to do, but it's been a long time and can't remember exactly which order to do things in. Basically, you want everyone to be linked to everyone else.