MDE Linking Guests

[maybethisyear]

I tried calling Disney for help, and they couldn't seem to understand what I was trying to tell them.

We booked our vacation a long time ago. It is my family of 3 on one reservation and my parents as a party of 2 on a separate reservation.

When I went to book fast passes it was a NIGHTMARE. I can see my mother on my MDE, but my father won't show up. He shows up just fine under her account, so I'm not sure why he won't show on mine. I had to have two browsers open and book fastpasses as close to each other as I could for our two parties. It really messed up the process and I lost a lot of time.

Anyway, I just decided it wasn't that important to link them. I have Memory Maker, and I just figure my mom can scan her band to make sure any pictures they take will link to me.

BUT, now I am going to buy Christmas Party tickets and realize that I really should have everyone linked. Like I said, I called and could not get anyone to understand what was happening or what I was trying to do. I stumble on my words a lot when trying to talk to people.

Does anyone have pointers or quick tips? Thanks!

 

[a1tinkfans]

Oh. I’m so sorry. That should ve been an Easy fix for them.
I hope someone can jump in here quickly to help you out.. so sorry I can’t.
Good luck!!!

 

[tink2]

I'm sorry. I would try calling back and maybe getting someone who can help- it SHOULD not be a problem for them to do this but.....

We had an issue with this for our upcoming trip as well. We have done many, many large family trips and have always been able to link 3 different packages (11 people) online ourselves. For our trip this coming June, we have two rooms and never could get it to work- we tried everything we could think of. We finally called and the CM linked them no problem. She ended up adding a 'note' to our reservation and somehow had to use that to link them- but she knew what to do to fix it and did it very promptly during the phone call.

Good luck! MDE is not doing well lately...... lol I hope you can get it worked out very soon.