MDE issues-it says my account has been deactivated!

[Hobbes]

Help-yesterday i booked my fastpasses and today it states my MDE account has been deactivated-is there issues with MDE at the moment?

 

[jackieleanne]

I had issues with my password yesterday. I followed the reset and ended up changing the setting to the top choice (lots of numbers) it then deactivated my email. Ring Disney IT after 12 noon and they should be able to reset it for you. I had this same issue and they fixed it for me.

 

[Hobbes]

Thanks,I got through and a lovely guy restored my account after assuring me my FPs were intact! Yo wouldn't believe how panicky I was though!
By the way have a wonderful Disneymoon-we had ours at POFQ 9 years ago and have never looked back (although if i'd lost all my FPs it might have been grounds for divorce...)