MDE help...sorry if this is a stupid post.....but I need help.

[baylie666]

My mum has our reservation linked to her MDE account (no idea how that happened) and now it wont let me link it to mine, it justs says contact mum as it is in her name linked to her account.

The problem comes that I need to link it to mine top do FP+ choices.......

HELP!!!!!

TY in advance. x

 

[Momof2Singers]

I would contact Disney by phone and asked the best way to do this? Did you mum make the reservation in her name? If so, that could be the problem, and if they can't fix this, she will have to give you her account info so you could make changes and do fast passes. I would think they could fix it.

Only one person can make these, so linking it to your account isn't going to help unless they move it from her name to yours.

 

[hiroMYhero]

You can link your mother's MDE account to yours and book your FPs. Is your name also listed on the reservation?

 

[JimmyV]

I have found working the system on my own to be wrought with failure. I have found working with Disney's tech support hotline to be much faster and successful. I would give them a call.

 

[baylie666]

Thanks peeps. will call the helpline methinks.
xxx