Maxpass without actual tickets yet

[eeyoresmom]

I tried downloading Maxpass to the DL app because we know we want it for our first day but it wants a picture of the bar code from our tickets. We bought our park tickets from a 3rd party vendor and have to pick them up at guest services. Is there a way around this? Assuming not, how early will guest services outside of the parks be open if the earliest opening park is 8 AM EMH at DCA (we are planning for DL at 9 am).

 

[onlyoneash]

You must have a ticket voucher or will call tickets? You have to pick them up before scanning them in the app. No way around this.

True "etickets" can be scanned into the app as soon as they are emailed to you and can also be taken straight to the turnstiles (no need to pick up anything extra at the ticket booth).

You can't buy maxpass until you are actually scanned into the park (unless you purchased tickets from Disney and prepurchased maxpass) Then you add maxpass day by day each time you enter the park.

 

[eeyoresmom]

They are will call tickets. Is there a way to add cc info ahead of time ?

 

[DLgal]

They are will call tickets. Is there a way to add cc info ahead of time ?

You can link a credit card to your Disney account, but you may have to do it on a computer, not sure the app has that functionality.

Don't stress about MaxPass. It literally takes a couple minutes to scan in your tickets and purchase it. You don't need to be doing anything ahead of time.

 

[22Tink]

If you're able, pick your tickets up the night before. That's what we've done in the past when we've purchased them through a third party. It saves you that extra line your first morning in the parks, plus you can get them linked to your app and be ready to purchase when you're scanned through the turnstiles in the morning. As mentioned above, MaxPass is so easy to use, so don't worry!!

 

[eeyoresmom]

Thanks everyone. Unfortunately, we are in San Diego the night before so can't get our tickets until that morning.

 

[Keels]

You can't buy and activate MaxPass until you scan in for the park that day anyway, so don't stress.

 

[cmpeter]

We did it as soon as we entered the parks. You will scan your tickets after you get the hard tickets when you go through the turnstiles. You can even scan your credit card to pay in the app. It was super easy and quick.

 

[NewbieMouse]

So should you put your tickets into the app as soon as you buy them (assuming you have real tickets, and not a voucher), or should you wait until they have been scanned at the gate? I have my tickets for December and I'm not sure when to set them up in the app. I will like add MaxPass once we get into the parks. TIA!

 

[Elima2015]

So should you put your tickets into the app as soon as you buy them (assuming you have real tickets, and not a voucher), or should you wait until they have been scanned at the gate? I have my tickets for December and I'm not sure when to set them up in the app. I will like add MaxPass once we get into the parks. TIA!

You can scan them in now. Two notes about doing it early:
1) if you want names for each ticket to show up in your app instead of the last 4 digits of the ticket number, you will need to add that as you scan them in. To keep the tickets straight, I also immediately wrote the assigned name on the back of the ticket. When we got to the turnstile, the CM wanted the actual paper tickets (not the scanned in ones) and I handed him one at a time and said, "This ticket is for this child." And he took the pic and moved on to the next ticket. This way the ticket number, nickname in my app, and the photo on record were all consistent.
2) When I added my tickets, the app said the tickets were good for 2 weeks. Don't worry!! This date will roll forward each day until you scan into the park the first day. Then that two week expiration date holds.

I'd also add a payment method to your account through the website (I don't think you can do this through the app, but not sure). And remember your Disney account password.

This is actually all very easy and fast. In fact, on the first morning, the CM scanned in the first two group's tickets before the gates even opened (during the countdown). I actually purchased MaxPass and booked our first FP before we were even through the main gates.

 

[gottalovepluto]

Thanks everyone. Unfortunately, we are in San Diego the night before so can't get our tickets until that morning.

Totally don't worry about it! Ticket booth lines are not at all the big deal they used to be, you'll be able to pick them up morning of just fine.

 

[NewbieMouse]

You can scan them in now. Two notes about doing it early:
1) if you want names for each ticket to show up in your app instead of the last 4 digits of the ticket number, you will need to add that as you scan them in. To keep the tickets straight, I also immediately wrote the assigned name on the back of the ticket. When we got to the turnstile, the CM wanted the actual paper tickets (not the scanned in ones) and I handed him one at a time and said, "This ticket is for this child." And he took the pic and moved on to the next ticket. This way the ticket number, nickname in my app, and the photo on record were all consistent.
2) When I added my tickets, the app said the tickets were good for 2 weeks. Don't worry!! This date will roll forward each day until you scan into the park the first day. Then that two week expiration date holds.

I'd also add a payment method to your account through the website (I don't think you can do this through the app, but not sure). And remember your Disney account password.

This is actually all very easy and fast. In fact, on the first morning, the CM scanned in the first two group's tickets before the gates even opened (during the countdown). I actually purchased MaxPass and booked our first FP before we were even through the main gates.

Thank you - very helpful!