Making Room Request

[friendoffigment]

is it best calling MS or wdw central reservations to make a room request on an existing reservation.

 

[CarolynFH]

How was the room booked? If a DVC points reservation, the DVC owner needs to chat/email/call MS. If a cash reservation booked directly with Disney, chat via MDE or call central reservations.

 

[zackiedawg]

I've always preferred calling - it's old fashioned, but I can go through very specific requests, room numbers I want, secondary requests if the first don't go through, etc. And the CMs are always friendly and often curious when I am making requests at 2 or 3 resorts for multiple upcoming stays, and asking for specific room numbers at each (they realize I must be up there often!).

 

[thanxfornoticin]

Agree, if it's a DVC points reservation, make the request through MS, either calling or chatting (we've had good results with chat in the past few years). FYI - if you make a request through MS for the reservation, and you later check-in online or on the app, do not fill in the room request portion of the check-in. In our experience, that overrides your original request, and the options are very generic.