Making ADRs (calling vs. online)

[purpliequeen]

Curious to know...

I've been reading a couple threads and am curious to know when online booking and calling begins 90 days out. Do they both commence at 6am? Doesn't that mean that booking online is a better idea (you can do the booking online and be done at the same time that someone calling is still on hold and waiting for a CM to speak to).

We're fortunate to be staying concierge level at our next stay so I can route all my ressies to the IPO staff, but I'd love to know this for the future.

 

[TillyMarigold]

Online starts at 6 am Eastern time.

You can call starting at 7 am Eastern time.

 

[purpliequeen]

Then wouldn't it make sense to make reservations online?

 

[N&B'smom]

If the site works properly, yes.

 

[bradyloganmom]

Or unless you booked through AAA which we did and the system won't open up the 90 +10.

 

[lpkalten]

What do you mean by problems with a AAA reservation? Also does CRT have to be booked on the phone only? THanks.

 

[kt_mom]

Then wouldn't it make sense to make reservations online?

I did both. I called in at 7am and while I was on hold I was looking at times online. They didn't have the time I wanted for CRT but when the lady came on the line she did have it so I dropped the other time out of my online basket. Then I tried to get an early ADR for CP and she didn't have anything that day but online had 8:10am so I took that one.

I would definitely check both if you don't find what you want at one.

 

[disneygirlinnj]

CRT can be booked online. Some guests are having problems having the system recognize their AAA reservations. Some have gotten it to work though.

And I think it is best to book online at 6am. Then if anything, call at 7am if you need anything else or need ADRs for things that you can't do online. i booked online at 6am on Sunday and got all 17 ADRs I needed within 37 mins. I then had to call Disney Dining to book GF Tea and was on hold for 47 mins. I also logged on this morning to change around one of my ADRs at 6am and it went pretty well.

There are a few kinks that the online system has. Sunday I didnt experience any problems but this morning when I clicked to submit my ADRs, I just got a blank screen. I knew from reading the online ADR thread that even if you get a blank screen, it usually means the ADRs were confirmed. After a little tinkering, I found out that the ADR was actually made. But I can see how it would cause some people to panic and rebook that ADR, which would them cause them to be double booked.

 

[lpkalten]

Ok..Thanks. Your explanation helps...I am going to try the online at 6am and then call at 7am if I need additional help. It is my daughters 4th birthday, first trip to Disney...So I want to reserve the CRT to make it special since Cinderella is her favorite.

 

[baj0505]

Also, the online system is having issues wth recognizing DVC reservation numbers, at least it won't recognize mine!!

 

[bradyloganmom]

What do you mean by problems with a AAA reservation? Also does CRT have to be booked on the phone only? THanks.

For some reason the ADR online system won't open up the 90 + 10 feature unless you booked directly through Disney. For example, we booked through AAA to save some $$ and unless the system changes, we will have to book online one day at a time or book via telephone to book ADRs for the whole trip at once when our 90-day window opens in Aug.

 

[MyDizneyBoyz]

Also, the online system is having issues wth recognizing DVC reservation numbers, at least it won't recognize mine!!

I had the same problem using my DVC reservation number this morning. So I called and using the same ressie and phone number, it popped right up for the wonderful CM on the phone and I was able to make my ADR's using the 90 +10 days.

 

[MickeyNicki]

I get to make my ressies soon and I think this time I am going to try the online booking instead, the earlier I can get it done the better!

 

[ROEDISNEY]

I go with on line cause Online starts at 6:00 am ET.

Calling Disney Dinning doesn't start till 7:00 am ET.