"Make Payment" on Disney Website for Trip

[LanaJae]

Has anyone been having trouble making a payment online? I get an error after I press the "make payment" button on the reservation screen. It worked fine up until about a week ago.

 

[Huff]

I made a payment yesterday and it worked fine.

 

[Aimros]

I got error messages for awhile...well not really error messages, but no confirmation screen came up. But it always accepted my payment. I would contact Disney and see if it went through anyway.

 

[LanaJae]

Thanks, I didn't get far enough to enter any information.

I have been able to shop online at other places so I don't think it's being blocked by my virus software, and I have made payments before.

This is the error I get:

The website cannot display the page
HTTP 500
Most likely causes:
The website is under maintenance.
The website has a programming error.

 

[Fionasmommy]

OT - Is the online payment option only available on packages?

 

[extremesoccermom]

Thanks, I didn't get far enough to enter any information.

I have been able to shop online at other places so I don't think it's being blocked by my virus software, and I have made payments before.

This is the error I get:

The website cannot display the page
HTTP 500
Most likely causes:
The website is under maintenance.
The website has a programming error.

I get the same thing but I figured it was just because I changed my reservations so many times, 4 or 5 times I think.

 

[megnsamsgracie]

I was just able to make 3 payments, 2 to 1 reservation and 1 to another

 

[trtrans]

Just keep trying at different times of the day. This also did happen to me and I just kept trying throughout the day and then it worked. I just thought that maybe it's too busy at certain times of the day.

Good Luck and Enjoy your Vacation!!
Dawn

 

[IggyLans]

I was told that if you have the new Windows software, their system has a problem with it.

 

[zuzu310]

This happened to me when I made last month's payment. I asked my husband, who is a network admin, what it meant. He said that particular error means they are having problems on their end with the website. Two days later I was able to pay normally. Just give it a day or two.

 

[LanaJae]

It must be a problem with my account, I'm showing 2 itineraries - one with my old reservation and one with the new and neither show the correct info.

When I log in with reservation number/phone number, the reservation is correct, but Magical Express details are missing.

I called this morning and made the final payment on the phone. Sounds like they have everything correct at their end, but I'm not feeling so confident.