Haha, right? You'd think they'd make it easier for us to throw thousands of dollars at them...Yayyyyy
It shouldn’t be this hard. It’s like the PTSD I had trying to buy my son a PS5
(I bought my pass earlier this year, but now my husband has one, too. We were going to be spending $800 on tickets for him anyway later this year, so... We won't activate them until September.)
Yes, at first it was doing the same thing, but then when I did that different process, and tried hitting Continue again, it went through. I even put in a different credit card than the one on file. (Because we wanted Southwest points)so you actually got it to go through on Firefox? Trying to plan a strategy for WDW AP's.
These are the times where we can appreciate how bad Disney's IT systems can be...Random fun fact for laughs:
Early this afternoon, I logged in to grab an Enchant Key and had it in my cart, but got pulled away before finishing the transaction. When I got back, it put me in the queue again. I didn't have time to deal with it, so I closed it out.
By the time I got back into the queue late in the afternoon, Believe was already sold out. And then Enchant sold out while I was in the queue. (Honestly, I was more gently-bummed than disappointed.) So I closed it out.
Just out of curiosity, I went back into the site about an hour ago to see what things looked like.
After going through the queue and logging in, I was shocked to see that the Enchant Key was still in my cart. The site was misbehaving at that point (in Firefox), and it wasn't letting me go to Checkout (just looped me back to the Cart), so I assumed it wasn't going to happen.
On a lark, I switched to Chrome. When I logged in, it was still in my cart. And, insanely, it let me check out.
So, at risk of stating something either useless or obvious: it turns out you can actually buy a sold-out Key if it's already in your cart.
Honestly, a nice surprise at the end of a weird day.
Just wait till tomorrow and 4/20 when WDW APs go on sale!These are the times where we can appreciate how bad Disney's IT systems can be...
Disney's IT is known to be so glitchy, especially with payments - I wouldn't necessarily give up as long as it's still in your cart.oh well just tried to purchase the Enchant key. It lets me put in all my payment info and then doesn't go through. I'm assuming that's because even though it's in my cart the ticket is sold out? idk, I guess it wasn't meant to be.
It did that to me yesterday. It was my bank putting a fraud alert on the transaction. Once I fixed that, I was able to process the transaction.oh well just tried to purchase the Enchant key. It lets me put in all my payment info and then doesn't go through. I'm assuming that's because even though it's in my cart the ticket is sold out? idk, I guess it wasn't meant to be.
I had issues buying as well and then they sold out. Disney sent me a reminder email today to checkout because it was still in my cart. When I clicked the link in the email my cart was empty.I basically tried everything. Desktop computer, iphone, Chrome, Safari, two different credit cards, cleared my history on the computer and I kept getting an error message. I have to believe that because the magic key is sold out is why it won't go through. They are still in my cart.
We’re unable to complete your purchase online at this time. Please try again later or call (714) 520-5060 for assistance if purchasing a vacation package, or (714) 781-7277 if purchasing an annual passport.
thanks Disney!
