CarolA - my thoughts exactly. We don't like Pepper Market at CSR, and we favor the food court at Pop. If I want a sit-down meal with a 10% gratuity, then I'll go to a table service restaurant - thank you.
CSR always manages to mess things up at the front desk. The help there needs to learn the words "pleasant" and "smile". I think there's a prerequisite for working there that your smile muscles stay outside of work, and that you're an airhead who messes things up easily.
Pop has the best CMs. They're always pleasant, they care about everything, and they never seem to "mess up" on small things. Pop's housekeeping, maintenance, etc. are always waving and smiling. They're outgoing and smart. All CMs at Pop seem totally interested in their guests.
So - yes. I think you both will love Pop.