We've had our luggage transferred from resort to resort several times now. I had no issues at all until last week!! We were at BCV and were moving to POR on Friday. Bell Service at BC had our luggage at 8:30 in the morning. Told me it would be between 1 and 3 before the stuff got to POR. No problem, I knew this. We would be having breakfast at CP around 10 and then staying in the park until 2:30 or so. Then check-in at POR. Well, we did breakfast and found it was just too hot and crowded to stay in MK. So, at noon we went to POR and checked in. They had a room in bldg 34 ready, but when I, kiddingly, asked if they thought we misbehaved and that was the reason I kept being put in either 34 or 35, the CM told me that if I wanted to wait, I could have a room in bldg. 14. Heck yeah...I'll wait. So, we wandered around, dd went to the arcade. At just before 3 our room was ready. I walked over to Bell Services to see about getting my bags. They didn't have 'em!! They called BC and were told.."We've been too busy to make the transfers today!" Said they would get right on it. At this point it was 3:20. So, I go back to our room, my dd is tired, hot and cranky and just wants to swim. Can't do that since her suit is in the luggage. So, we go get a bite to eat. At 4:45 I call BS back and they say nothing yet but they will call BC again and let me know. The girl called me back and told me that they STILL hadn't sent our stuff over. SHe would call me when the stuff arrived. I got a call at 5:30 telling me that Bell Services was going to bring them right to us.
Now, I usually don't get too perturbed about stuff like this. But to be told that they are 'too busy' is just out of line, imho. If I had known it was going to take that long to get my bags, I would have taken a cab directly to POR, with my luggage. Very disappointed with BC in that regard. But, as I said....we have had very good luck previously with the luggage transfer. Hopefully this was just a one-time incident.