When we were staying at VWL last year and were changing resorts to BCV, we called down to have them pick up our luggage and they asked if we were ready to leave and I said, yes, they then asked us if we'd like a ride over with our bags. It was very nice and unexpected surprise as we planned to take the boat to MK and then the bus to BCV. It isn't a hardship for us to change resorts and I wouldn't expect that type of service again. I just considered it some pixie dust for the trip.