Lost tickets?

[ktate82]

I purchased six adult 3 day park to park tickets (just two parks) from Undercover Tourist. When I got them, I promptly made a copy of them. I apparently put the copy up, but I can't find our tickets! We still have just under 7 weeks till we leave so may find them, but I'm freaking out! Since we have the copies and can see the ticket numbers and bar code, will Universal replace them? Or are we out of luck and have to rebuy them if I can't find them? I can't believe I took a copy of them and put the copy up, but not the tickets. Ugh!

 

[bamajill]

this is from the UT website, hopefully it will apply in your case, too. I would just call and tell them you have lost the tickets. Sounds like they can inactive these tickets and reissue you new ones

What do I do if I lose my tickets while on vacation?
We keep records of all ticket serial numbers and can cancel the tickets and re-issue you new ones. If you have partially used your tickets we will work with the theme park to re-issue you your remaining days.

 

[ktate82]

this is from the UT website, hopefully it will apply in your case, too. I would just call and tell them you have lost the tickets. Sounds like they can inactive these tickets and reissue you new ones

What do I do if I lose my tickets while on vacation?
We keep records of all ticket serial numbers and can cancel the tickets and re-issue you new ones. If you have partially used your tickets we will work with the theme park to re-issue you your remaining days.

Thank you so much!!! I'm going to keep looking, but if I don't find them, I will call them.