Lost my member card

[gracelrm]

DH misplaced his a long time ago and now mine has disappeared. Will MS send new member cards? How is the best way to go about requesting those.

TIA

 

[vicki_c]

They will send them but it takes quite a while from what I have heard. I think they only print them in batches or something. If you are going to WDW, you can get temporary ones at SSR at the Sales Center.

 

[Caropooh]

I recently requested a new one online by using the "contact us" section on the DVC site. After emailing me back to verify the correct home address, I was told it will take 3-4 weeks to receive my new card.

 

[DVC~OKW~96]

And plan on it taking much longer. I had my card switched with another member's by wait staff. It wasn't noticed until after we'd left, and therefore could not be corrected on the spot.

It took multiple requests before I had a replacement card. I had to actually go to SSRs Model center and talk to a live person to get the process started as the previous many calls produced no results. Even then it took so long I thought I was going to have to ask yet again, so be prepared to wait a long time.

Do get the temporary card though. You'll need that number to do anything in connection with your DVC membership, benefits and perks.

 

[erionm]

They will send them but it takes quite a while from what I have heard. I think they only print them in batches or something. If you are going to WDW, you can get temporary ones at SSR at the Sales Center.

The Preview Center @ SSR now prints the same plastic cards that are mailed out.

 

[Candace]

The Preview Center @ SSR now prints the same plastic cards that are mailed out.

Correct. I got new ones that are actual cards, not temps, the last time I visited the preview center. My originals were from 1994 and were peeling off.

 

[RevKjb]

DH misplaced his a long time ago and now mine has disappeared. Will MS send new member cards? How is the best way to go about requesting those.

TIA

I too lost my cArd and that belonging to my DW. MS is sending replacement or gave me the option of going to preview centre when next at SSR in Dec.

Seems no big hassle to me.

All the best
Kjb

 

[mikerobrewer]

I contacted Member Services and they told me to allow 3-4 weeks. That was about 8 weeks ago.

Fortunately I found my original card but I am kind of shocked I haven't gotten the new one yet.

 

[gracelrm]

Thanks - I'll try the member website contact us section. We're going in October - if it hasn't arrived by then - we'll try to make it over to SSR to get some made.

 

[Caropooh]

I recently requested a new one online by using the "contact us" section on the DVC site. After emailing me back to verify the correct home address, I was told it will take 3-4 weeks to receive my new card.

Received my new card today! I ordered it July 7.