Lost AP

[mnasf]

What can I do if I lost my AP and plan on going tomorrow? I've never had this happen!

 

[Funbobbi]

You need to report the issue immediately to a Main Entrance ticket booth at the Disneyland® Resort, or contact the Annual Passholder Hotline at (714) 781-4546†. You will be required to pay a non-refundable fee of $20.


http://disneyland.disney.go.com/disneyland/en_US/ap/faq?name=AnnualPassholderUngatedFAQPage

 

[Disney Dreams]

If you think it's just misplaced, you can go to Guest Relations outside the Parks and tell them that you forgot your AP. ONCE, they will issue you an entry ticket without your AP.

If it is truly gone and lost, you will want to do as Funbobbi has posted.

 

[*Susan*]

I lost mine on our last trip & got it reissued w/out any fee. It had actually been turned it, but I didn't realize it was lost until the next day & the CM told me unclaimed ones are destroyed at the end of the day. She said everyone gets 1 free reissue but if you lose it twice they charge you the fee. Don't know if that's changed, but this was just back in Nov.

 

[Lakewood]

Yup, you get one freebie.... Just go to guest service, bring your ID and its all good.

 

[DizMe]

I thought I'd lost my 5-year-old's AP last month while we were dining at RFC. I searched everywhere and couldn't find it. They did not let me get a new one for free--I had to pay $20. Two days later, when I was getting all of our aps out of my wallet to go into the park that morning, guess what was in the stack of aps? I have NO idea how that happened, as both my mom and I had turned my wallet inside out looking for the thing.

We were staying at GCH concierge, so I asked the concierge what I should do. He called to find out and they told him that though I couldn't get my money refunded, the good news was that both APs were active. Now what's that supposed to mean???? What do I do with a second AP, aside from something illegal??? I would prefer they cancel one!

 

[bumbershoot]

I lost mine on our last trip & got it reissued w/out any fee. It had actually been turned it, but I didn't realize it was lost until the next day & the CM told me unclaimed ones are destroyed at the end of the day. She said everyone gets 1 free reissue but if you lose it twice they charge you the fee. Don't know if that's changed, but this was just back in Nov.

You weren't charged b/c it had been turned in. If it hadn't, they would have charged (unless you got an extra sweet CM).


Hubby had his and DS's APs in his lanyard pouch...went on Screamin', knew the pouch was being pulled but chose not to hold onto it. Entering the loop, it came off (and hit his face on the way). We reported it immediately, and they gave him and DS passes to hop to DL which was in our plans that evening), and told us they search every night under the tracks.

Next morning we went to the ticket booth, and they still hadn't found it, and the CM didn't know we'd been given the free pass the night before, and gave them a freebie that day, too...

I checked about DS's pass on the ladies only trip, but they still haven't found it (and that means they haven't found DH's either), so on our next trip we'll likely get to pay $40 to replace both of them.

But if they'd been found, we wouldn't have to pay...it would be in the system and they would just reprint them.

 

[mechurchlady]

You need to report the issue immediately to a Main Entrance ticket booth at the Disneyland® Resort, or contact the Annual Passholder Hotline at (714) 781-4546†. You will be required to pay a non-refundable fee of $20.
http://disneyland.disney.go.com/disneyland/en_US/ap/faq?name=AnnualPassholderUngatedFAQPage

Taht is correct but Calvin lost or had his stolen and there is an exception. If you bring in a police report then it is free to get the replacement. They want proof that you actually had the card stolen. All he had to do was explain that he lost the card and I paid the $20 on my Visa then they almost instantly issued a new card with his picture. Line was a bit long but it was quick and easy. They keep AP info for two years so you do not need the new photo if you replace the card.

 

[mnasf]

Thanks everyone!!!!! I appreciate your help!