Lion King offer- Disney Visa Ad misprint (long)

[CheapMom]

A special offer- priority seating for Disney Visa card members- came in the mail for me about 3 weeks ago. Some prices are misprinted in the ad they mailed out.

When I called in for the tickets I wanted to purchase front balcony tickets for the advertised price of $41.50 each. Ticketmaster rep said- "I don't know anything about that offer, my list price for those seats is $66.00, you can just purchase the tickets now at our list price so you get the best seats available and then we will check it out and find that it is a real offer we will refund the difference." I faxed them the offer and now they are saying it wasn't a real offer, it was a misprint.

I really feel that they should honor the price they sent me but they say they can't.

The cost for 8 tickets per their ad should be $332
They have charged me $528
(this is all before fees...)

I hate having to go back to the people I bought the tickets for and saying, "You owe me more money- OR- it is the same price but your seats are much worse than I originally told you."

Anyone else have this problem? What would you do?

 

[DianeV]

I would talk to someone higher up and press the point that it was their error so they have to honor it...even stores have to honor misprinted signs - misprinted ads usually have some kind of correction printed which they would have had to mail out to every person they sent the original ad to since it came in the mail (not like in a newspaper)

It could almost be considered bait and switch