Linking ride photos

[MouseLover]

We had a ride photo from our recent trip that didn’t show up in our list of photos. I have the date and photo number from the after ride monitor. Is there a way to link to this photo? I would like to purchase it. (We didn’t have a photo package or photo pass card, just magic bands.)

 

[luv2cheer92]

We had a ride photo from our recent trip that didn’t show up in our list of photos. I have the date and photo number from the after ride monitor. Is there a way to link to this photo? I would like to purchase it. (We didn’t have a photo package or photo pass card, just magic bands.)

Was it not a ride that had a place to tap your band? You can email photopass with the description and they should be able to link it. There isn't a way you can do it yourself at this point.

 

[gatorlisa]

You will need contact them.
https://disneyworld.disney.go.com/photopass/contact-us/Tell them the email address for your MDE account, the ride, date and approx time, what you were wearing. You can also send the photo number you got from the monitor if you have it. It'll take a few days, but they are usually able to find the photo and link it to your account.

 

[MouseLover]

Yes, we tapped our magic band to our photo display but the wrong photo appeared in our account.
Thanks, I’ll contact them.

 

[CarolynFH]

Yes, we tapped our magic band to our photo display but the wrong photo appeared in our account.
Thanks, I’ll contact them.

On our trip in June, we received notices in MDE showing photos from certain rides and asking us to choose which were ours. None of them were, so we declined to accept them, and never received any photos from those rides. I had to email PhotoPass about them, and they eventually found them. I think their program that matches photos to MBs might be messed up.

 

[MouseLover]

I agree CarolynFH. We had about 3 other photos where we had to choose, and another wrong photo in our account. Our trip was the last week of June.