If your looking for the typical CM friendliness well think again! Don't get me wrong she was helpful and polite however I would say she did not seem a go outof her way kinda gal to me anyhow. She may of been very busy or having a off day so to speak.
I say if you want something make sure your specific as can be wit questions.
I asked for a cake that is not shown , I had my own idea. I ran it by her and she was fine with it but we did not talk about flavor choices, fillingsm if there was a way to add the looks of sparkle to it etc etc.
I was so focused on the fact of getting a specialty cake made that I forgot about the inside of the cake

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My cake will feed 6 people and cost me 70$ , I am going to do it only because its a unique idea.
Just make sure your direct and to the point she does not seem to give out anymore idea or info then you ask for.
Again maybe it was a off day, who knows
By the way she NEVER CALLED ME BACK! I had to chase her down I called Satuday afternoon!