The last time we were there, we had 9 in our party and booked a private van through Prime Time Shuttle. It didn't pick us up immediately when we got there. You have to find their person out on the islands at LAX and that person calls a van up for your party. Make sure to reserve ahead of time so that all the information is there for her to see. Also, it was great to have a straight route there and back. Our return trip from our hotel to LAX was great. The van driver was there early and waiting for us. (No hassles at all, it was great)!!!