Kim&Chris
DIS Veteran
- Joined
- Mar 23, 2000
- Messages
- 6,522
My mother just had a stroke. After a few weeks of rehab, she is getting ready to come home.
I had purchased a medical bracelet from a company called Life Line that the rehab recommended, but everything is AI. When you call them, you're on the phone for about 13-15 minutes until the AI technology pushes your call to a human. Not good for anyone who is elderly, hearing impaired, or has cognitive struggles. When, and if, the user falls or needs help, the bracelet "speaks" to them in a friendly AI voice. Nice, but my mom will confuse it with a human voice and get frustrated and upset.
I am returning it today.
I'm looking for a better option. If anyone has any recommendations for companies they've used, I'd love to hear about them.
I had purchased a medical bracelet from a company called Life Line that the rehab recommended, but everything is AI. When you call them, you're on the phone for about 13-15 minutes until the AI technology pushes your call to a human. Not good for anyone who is elderly, hearing impaired, or has cognitive struggles. When, and if, the user falls or needs help, the bracelet "speaks" to them in a friendly AI voice. Nice, but my mom will confuse it with a human voice and get frustrated and upset.
I am returning it today.
I'm looking for a better option. If anyone has any recommendations for companies they've used, I'd love to hear about them.