Lack of consideration

[susy]

A bathrobe at the pool???? I live in FL and have never seen this done...Oh well...it wouldn't bother me. I would just never think to do that.

I have never stayed oncierge and it would bother me to see people behaving that way. It would be a real treat for me and I would have to save up plenty. To see others being rude or wasteful would be shocking!!!

 

[MermaidsMom]

Suzy,
You live in FL and you've never seen anyone wear a plain white terrycloth coverup to a pool? I am surprised to hear this. That is all a concierge robe is: White, belted, with the logo of the resort in front. When you arrive at the pool, it is removed and saved for the return to the room later. What part of this is so hard for some to get? I mean I'm not talking old pink flannel bathrobe with curlers and fluffy slippers and cigarette hanging from lips! To throw the concierge robe on over a swimsuit with sandals and sunglasses to go to the pool is common from what I've seen at WDW. Not everyone has a robe in their room unless you are staying conciege. Why would anyone care? I promise you I am not looking to see what you or anyone else is wearing.

 

[TigrLvsPooh]

I'm sure that you'd see the same type of behavior in most disney restaurants as well. I will never forget the time dh and I went to dinner at Palio and watched children RUN around the restaurant like it was Chuck E Cheese. I have two sons, ages 4 and 2 and I would never EVER let them act like that anywhere. I think it all boils down to ignorance, some people just don't know how to raise their children to be respectful. There really is no way to avoid these types of situations... they're everywhere.

 

[TigrLvsPooh]

And about the robe situation... I would MUCH rather see someone use a robe to walk down to the pool then have them parade through the hotel in nothing but a bathing suit.

 

[gardendame]

Originally posted by Sammie
Might be concidence, but about the time they started offering discounts for concierge.

The last time we stayed concierge one guest had a large family group at All Stars and one room in concierge.

I know the OP didn't mean for the thread to take a turn in this direction, but it seems as though you are insinuating that people who take advantages of discounts are impolite and rude, or that those with family who stay in All Stars would be the ones with the bad manners.

Please don't assume that the rude person must have booked their room at a discount. That's absurd

Edited to add: No child should be touching food, etc., without being disciplined by their parents for it. I don't care how much they paid for their room.

 

[Tigger&Belle]

Originally posted by TigrLvsPooh
And about the robe situation... I would MUCH rather see someone use a robe to walk down to the pool then have them parade through the hotel in nothing but a bathing suit.

The men might disagree with that!

The thing that bothered me a lot was the people who walked past my room at Pop Century late at night talking loudly, whistling, yelling to friends or family far away, etc. Weren't they taught to keep their voices down when others are probably sleeping?

T&B

 

[HaleyB]

I would not generalize about discounts and 'people who stay at All Stars' I think it is sad to see people jump to conclusions about who these rude people are. There are rude people in every tax bracket and from all backgrounds. There has been a general decline in manners in this country for some time now.
I will leave it at that because I do not think any of you were trying to be offensive.

 

[skiwee1]

I actually canceled my concierge booking for April because of all the things I've read lately. There is no way I could stand watching someone's mangy little brat fingering all the food. The last thing I want to see is some stranger with their robe, jammies, or slippers on! It is a public area, not a private bedroom so why do some feel they have to dress as though it is? I've also noticed some thinking it is a meal replacement which concierge is not. I have stayed concierge at non Disney resorts and there usually isn't anything to eat except maybe wine, cheese and crackers. That is because it is a true concierge which preforms services and isn't a restaurant. I'll stick with a standard room at Disney and save the concierge experiences at hotels where the guests know how to handle themselves.

 

[floridafam]

Yup, we've seen bad behavior, too.

On our last stay at YC Concierge there was a demon child who touched every peice of food. He spilled all of the time, screamed, shoved other people. His parents were always too busy reading their paper to notice.

I walked up to him one day and asked him if he could keep his boogers out of the cupcakes.

My children both commented on how bad his behavior was. This made my heart feel good. I can't do anything about other people's children but I can teach mine how to act properly and I have.

We saw children licking food items and putting them back at WL Concierge a while back. GROSS!

I also made sure to wear shoes to the concierge lounge. I'm not sure how I feel about the whole slipper issue. I suppose they are no worse than a pair of flip flops. Bare feet, however, are a no-no in the lounge. It's unsanitary.

 

[Bojangles]

Originally posted by skiwee1
I've also noticed some thinking it is a meal replacement which concierge is not.

I have noticed a decline in guest behavior in the lounges over the years. Last time at the Polynesian there were barefoot people dripping wet from the pool, men without shirts and adults in jammies or robes at breakfast and in the evenings during dessert. I saw several guests wearing their concierge robes at the pool. They scarfed up the appetizers like they were at the Sizzler buffet and brought entire trays of food to their rooms. (not trays like from Captain Cooks, trays that the concierge has the food on, they would take the entire thing to their room) I've also seen concierge families bring their non-concierge friends into the lounge "for dinner". I guess they're all trying to get their "money's worth". And parents with small children...these kids don't need to be making a 10 uncrustable high tower on their little plate, or playing tag in the lounge or going up and down alone on the elevator.

 

[Sammie]

I did not insinuate anything.

I related a personal experience. I did not state that "everyone" that stays on a discount is rude, many that pay rack rate are rude. I did not state that all that stay at All Stars are rude.

I do know that in the case I stated, the extras feeding from the lounge were from All Star and the family in concierge were staying on a discount. I do not have to assume that, I know it; as I was there and they made a point several times to discuss it publically almost to the point of bragging. I was not the only one staying there that was not impressed with their behavior. Actually I would have been just as appalled at their behavior if they had been staying at the Grand Floridian. The point was they were eating from the concierge lounge at this particular resort and staying elsewhere. If I had stated they were from the Grand Floridian would any have been bothered by the comment, I doubt it.

I do feel the abuses have increased since discounts have been offered. This is not to say that everyone that gets a discount is abusive of the system. Only that with the advent of discounts more abuses have occured on our visits. Like I said it could be a concidence. This opinion is based on many concierge visits prior to the discounts now offered and going after discounts have been offered.

Strickly my opinion of the situation on our particular visits.

It does bother me on these forums when some critize others for things that they "did not" post, simply because others read more into the post than was actually there. I believe that is called insinuation.

 

[RescueRanger]

Sammie what you did say was that this behavior increased with discounts being offered. That is right there in black and white. You are entitled to your opinion just as I am entitled to tell you that I think that is ridiculous. Even with discounts the price for concierge is still way more than most can afford. I am not saying that the experience you had was not genuine. I am saying you cannot generalize. Class is not something you can buy.

 

[Tea Please]

For those of you who can relate to what I am talking about, THANK YOU. For a minute there I thought I was just being to picky. My husband travels all over for business and is put up in some of the best hotels worldwide, and we have never witnessed the lack of manners as we did this past AKL stay. I certainly remember when my 2 kids were younger, but there is no way I would have tolerated the behaviour we saw. I mean how hard is it to just pick up a 3 year old and bring him back to your room when all he is doing is touching food and running around like its a park? And for the people that insist on taking every last bit of what is offered without regard for the others waiting, well I think that is just plain rude. In our house we always ask, before we go for the last of anything. Kids included.

And no, I am not saying having money equates to having good manners, quite the contrary. We know plenty of wealthy people that are quite obnoxious. I feel that alot of people staying concierge are just trying to justify the cost. Of course this is just my opinion.

 

[ducklite]

Originally posted by gardendame
or that those with family who stay in All Stars would be the ones with the bad manners.

Actually in this case it was the guests of the Polynesian that were rude, not the guests of the All Stars. I would feel the same if the "visitors" had been staying at the GF or the AKL.

I saw a similar situation at the AKL one morning. Two people (who read these boards) were sharing a room at the AKL concierge. They invited their friend who was staying off site to come for breakfast every morning. The three would eat a ton of food, and then load up on as much as they could to take back to the room to have for lunch. We were talking to them one morning, and they told us this is what they were doing, and had no shame about it.

There is certainly nothing wrong with eating enough breakfast to fill you up. But the appetizers in the evening are an appetizer, not dinner. The guests that take several heaping plates for each person so they don't need to spend money for dinner are inconsiderate, as there is only so much food to be put out each day, and often that means another guest won't be able to have something. Is it OK to take the last of something? Sure! is it OK to take the last of something if you already have a heaping plate of the item? I think some should be left for others. My opinion.

We had a situation at the AKL where the people in front of us took several heaping trays of dessert back to their room to feed friends that were visiting from another resort. They cleaned out the cookies and a couple other items, and left none for the half a dozen people behind them.

Common sense and manners is to take a small portion of the items that you would like to try, and then go back for "seconds". of course there's nothing wrong with taking a tray of food to your room. But when you "clean the place out" and then either waste it or feed non-concierge guests, that's just not right.

Anne

 

[magsmom]

At WL. There was a group of 8 people (4 adults, 4 kids), who ate a TON of food for for afternoon snack, dessert, and breakfast, then just left their dirty dishes on the table. Pathetic thing is, the tray and waste basket were merely 2 feet away. Who does that inconvenience? Not only the staff, but also other guests that would have liked to enjoy the lounge and could not, because the table was so filthy.

I needed to vent about this.

We had friends at BWV that week and I would not even let them on the floor. I asked about guests at the concierge desk and the policy is clear: Guests who are not paying are not able to partake in the amenities. It's too bad the staff has a difficult time enforcing this. I don't even know how they could start.

 

[MOMTOMOOTOO]

We have stayed concierge a few times and I can honestly say that I have never personally witnessed some of the behavior described. (thankfully) Maybe I am too busy making my own kids mind their manners and not annoy other guests But I absolutely would approach the parents of little "Johnny" if I see his hands all over the food. That is just plain gross. I really don't know when having manners went out the window. Also I agree that having money does not insure good manners.

 

[RescueRanger]

Magsmom- what you said about the trash reminds me of something my wife has told me. She teaches in a very affluent high school. You know the type where the cars in the student parking lot are nicer than in the teacher parking lot. She has problems with students throwing trash on the floor both in the classroom and leaving it on tables in the cafeteria. When told to clean it up, their snide response is that is what the janitors get paid for. Hmmm, where do they learn this attitude? I know not everyone of them is this way but it is the prevailing attitude. Their parents should be ashamed. I personally feel the reason for the lack of manners is not money but lack of parenting skills or better yet, parents not wanting to tell their children NO. JMHO

 

[dcfromva]

We've stayed at concierge a couple times. Last year, we had ressies for concierge and decided to cancel. I just don't think we get the full appreciation of the experience that some folks do when staying there.

The food in the concierge lounge is not that much of a draw for us. After all, it is set up like a buffet and we just don't like buffets...No matter where the buffet it is, you always run the risk that folks have been touching, sneezing or coughing on your food (accidentally or otherwise). You also have to line up for it with plate in hand ....
We haven't seen any of the behaviour mentioned--well, except maybe for the gummy candies--but, they do put them within reach of the kids and they are almost irresistable. (If I had any kids that age, I would not let them partake of the gummy candies )
DH likes a made to order breakfast served hot in the AM. DS likes to eat park snacks (mostly ice cream ). I like getting a special made to order dessert just for me in the evening. I can do this by going to the Kona cafe in the evening for example or ordering special treats like this one and have them delivered right to my villa (and into our refrigerator because we were running late) at the BC (like I did one time)

I think the reason a person pays extra for concierge is to feel special and pampered (whatever that means to the individual). Bottom line, if you pay the $$ and you don't get that feeling, then I feel it is of a waste of $$. On the other hand, if you do feel pampered, then it is well worth it.

Now, if they offered concierge guests unlimited fast passes....

-DC

 

[Gem85]

Originally posted by pnelson
I don't see how slippers is that big a deal??? I went down at Beach Club several times to get a roll and coffee in slippers. It seemed okay. I even wore my slippers out to the hot tub one night and then wore my robe and slippers back to my room after getting out of the hot tub. I wouldn't think that would be rude.

I agree. After I'm done walking around the parks all day the last thing I want to be in is shoes. I've even worn my slippers to the food court to pick up breakfast before.

 

[Sammie]

Originally posted by RescueRanger
Sammie what you did say was that this behavior increased with discounts being offered. That is right there in black and white. You are entitled to your opinion just as I am entitled to tell you that I think that is ridiculous. Even with discounts the price for concierge is still way more than most can afford. I am not saying that the experience you had was not genuine. I am saying you cannot generalize. Class is not something you can buy.

I am not generalizing about each and every day in all resorts that offer concierge. That would be ridiculous.

I am basing my comment on my own personal experience. Which unless you stayed at the resort concierge at the exact same time we did, you have no personal experience of what happened during that time. If during your concierge stays this did not happen, then you can certainly say that based on your stays in concierge this is not true.

I do know that before discounts were offered you never saw posts on Internet forums discussing whether you can save enough on food and snacks to justify the cost. You do see that now. All you have to do is a Search on these forums to see many discussing how to get the most out of the concierge to justify the cost, this did not happen before discounts.

That was my point and certainly just my opinion based on my own personal experiences during our visits in concierge before discounts and after.

I completely and totatlly agree that wealth and good manners are not inclusive or vice versa.

It may have been with the advent of discounts in concierge more are staying concierge increasing the odds of encountering someone taking advantage of the offerings and being rude.