yes i agree with you don't count on CM for help on and off ride its not there job.
my family was with me and did help me on and off the rides. (I'm able to get on and off most ride without any help) i just meant that they weren't in a hurry about it and a few of them even gave me high fives after and told me good job. I've been to parks where it was rush rush not at WDW it was a truly magical time.