Hi Everyone! I am a longtime lurker with very few posts. I have gained a wealth of information from the DIS. Thank you! We were at the Poly from 8/12-22/07, garden view room in Fiji, 3rd floor (the only requests I had made were nonsmoking and a balcony). We had never stayed at the Poly before ( POR and ASMo previously). All I can say is WOW! The Poly was great. All of the CMs were friendly and helpful. Our room was cleaned early each day. Captain Cooks was clean, fast, and good. There were a few posts about the decline in service before I left that had me a little worried, so I just wanted to post and say my family thought it was perfect. Oh, the pool was a little crowded, but not to the point of us not wanting to get in. We were always able to find chairs. Wishes from the beach was relaxing and beautiful. We used ME from the airport and it went smoothly also. Our flight landed at 12:45, we were at the Poly by 1:45, and our luggage was in our room when we got back from AK at 7:00 ( don't know what time it was actually brought to the room). We also had water delivered from gardengrocer which arrived as planned also. I'd be happy to answer any questions. Thanks again for all of the helpful hints.