Just realized my AP has wrong expiration date

kldownunder

Mouseketeer
Joined
Jan 6, 2011
Messages
96
I purchased an annual pass for the first time while at WDW last month. In the last couple days I received an email about renewing my AP. Thinking that was strange I logged onto MDE. I just discovered that my pass does show it expires Dec 17, 2016 instead of 2017!! Who/what phone number would I call to get this corrected. Thanks!!
 
Oh goodness, I guess mistakes happen.
Sorry no number handy ( can't u just call main number... I'm sure they d transfer you?)
Best of luck... thankfully you caught this sooner rather than later!
I'd have your proof of purchase handy when you call!
 
Errors on AP anniversary dates are so VERY common, that they are almost a "feature." ;)
The dates must be entered manually by the CM who issues the AP to the guest, so the entry is often flubbed.

You will have no trouble getting the date changed,
as all of the actual information about your AP purchase/activation is
still listed in your Disney files under your name.

Just call the AP number provided above or WDW Ticketing Services at
(407) 566-4985 (option 5)

Hours: 8:30am-4:30pm ET Mon-Sat
 
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