We had a great time for the most part. There were a couple disappointments but part of that may have been that we hadn't cruised in almost 3 years so the anticipation was extremely built up in our heads. Also, our last 3 cruises had been on the bigger ships and we definitely missed some of the amenities the Magic is missing, like the AquaDuck, Midship Detective Agency, and Satellite Falls. The adults area on the Magic is seriously lacking (though we did love Signals!)
Our stateroom host was awesome and our dining team was pretty good... Server was great and Assistant Server was... trying hard. I think they have more tables than normal so they weren't quite as on top of things. No major complaints about the service or the food though. EXCEPT - on our last morning someone puked on the floor right next to our table. It took like 5-10 minutes for them to do anything about it, and all they did was cover it up with napkins. We asked to move to a different table (since it was the last morning, lots of people skipped breakfast in the main dining room) - we were able to but I feel like they could have been more proactive and on top of the whole situation.
My only other comment is it seems like in general information was a little lacking and I was glad it wasn't our first cruise and we kind of know the ropes. The only specific example I can think of is usually there are a million reminders to return the kids club band, but this time no one reminded us and on the last morning I had an "Oh sh*t" moment. Fortunately we were able to go to guest services and get the band taken off and the charge removed, but I feel like they are usually better about reminding you at the club on the last day. There were a couple other similar things earlier in the cruise where I felt like the information had been better on previous cruises but they are not coming to mind. I think that's just from moving everything to the app and not having the paper to touch and feel like we did in the past.
Sorry this got so long but hopefully it's helpful to someone. Overall we had a great time and are looking forward to checking out the Wish in August!
- Our main complaint was about family entertainment on the sea days, especially crafts. Both sea days had basically the same offerings: origami 2-3 times for families. They also offered 3D crafts and napkin folding once each sea day- but both of those were adults only, which seemed really odd. I will say there was a ton of trivia and the tastings we did were awesome.
- Along similar lines - the movie selection in Buena Vista theater was pretty poor. Basically alternating between Encanto and Turning Red all day. There were a handful of other shows thrown in but not nearly as much variety as I've seen on other cruises.
- I was really disappointed that they didn't have the NCAA basketball finals on funnel vision... but I think that was just bad timing because they were doing fireworks that night. We could have watched it in O'Gills but ended up just watching in our room.
- IMessage stopped working partway through but it may have been user error somehow because it came back later. I did ask guest services and they said it was not supposed to work, if I had iMessage before it was an error that had been fixed. I think someone else here had gotten a similar response from Guest Services. Seems odd... didn't they formally launch that they were enabling iMessage a couple years ago?
Our stateroom host was awesome and our dining team was pretty good... Server was great and Assistant Server was... trying hard. I think they have more tables than normal so they weren't quite as on top of things. No major complaints about the service or the food though. EXCEPT - on our last morning someone puked on the floor right next to our table. It took like 5-10 minutes for them to do anything about it, and all they did was cover it up with napkins. We asked to move to a different table (since it was the last morning, lots of people skipped breakfast in the main dining room) - we were able to but I feel like they could have been more proactive and on top of the whole situation.
My only other comment is it seems like in general information was a little lacking and I was glad it wasn't our first cruise and we kind of know the ropes. The only specific example I can think of is usually there are a million reminders to return the kids club band, but this time no one reminded us and on the last morning I had an "Oh sh*t" moment. Fortunately we were able to go to guest services and get the band taken off and the charge removed, but I feel like they are usually better about reminding you at the club on the last day. There were a couple other similar things earlier in the cruise where I felt like the information had been better on previous cruises but they are not coming to mind. I think that's just from moving everything to the app and not having the paper to touch and feel like we did in the past.
Sorry this got so long but hopefully it's helpful to someone. Overall we had a great time and are looking forward to checking out the Wish in August!