Here's my saga:
- We booked last August for next August, 6 nights at the Contemporary
-On Tuesday,when I got home from work, THE postcard was waiting for me, complete with "40% off on a moderate, call for other offers."
- At 4:30 pm (in other words, immediately) I called our
AAA agent and had him inquire. He got back to me 20 minutes later with 3 options:
a) Keep our existing Contemporary ressies
b) Switch to the Grand Floridian and save $200
c) Switch to the Poly and save $450
I left at 5:10 to take my daughter to Speech therapy.
- At 7:30 I emailed my AAA agent,asking him to take the Poly. The office was closed for the day.
- Weds: Right after my first class (9:10 am) I call AAA-- my agent isn't working on Wednesday.
-Thursday: Again, right after my first class( 9;10 am) I call AAA and confirm that I want him to change to the Poly.
- 6:00 pm. I arrive home (from school then speech)to find an email from my agent: The code rooms at the Poly are all booked up; he can't get me one.
- 6:10: I call Disney. They can't access my ressie; the agent has to authorize them to do it, not me. But it's conceivable that all the Poly rooms under the code have been taken. Since I still have ressies at the Contemporary, they should be able to discount the rooms I originally booked.
6:20pm: I e mail AAA. I tell him what the CM told me, and authorize him to make any of the following changes to my ressie:
a) Poly, $450 cheaper
b) Contemporay, 40% off (or anything close)
c) Grand Floriian, $200 cheaper
d) upgrade at Contemporary, as long as it doesn't cost more.
Does this sound legit to you?? 40 hours passed between the time I got the code and the time the AAA agent tried to use it, and now it's no good????
You guys know your stuff-- please tell me what I do if tomorrow's response is that nothing can be done.
----------- Someone help!!!