Just bought a new suitcase - 61" - should I return it?

Blessed_wth_Triplets

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So we needed a new suitcase...wanted to get the biggest one I could find without going over Airtran's limit of 61". Found a great one at Marshalls for $60!!! Problem is...it measures exactly 61". I'm worried when at the airport, when full, if it measures a little over and I get charged? What are your thoughts?
 
Yes. You are almost certainly going to be overweight when it is full.

Did you include the wheels and handles in your measurement? The airline will
 
I agree about the weight - I went out and bought the biggest "legally checkable" hot pink suitcase I could find, but when I pack it full, it's too heavy. Last time I came home from WDW I was within less than half a pound of the limit!:)
 

It's funny we live outside Chicago. We usually always fly Southwest. I have NEVER been charged leaving Chicago, BUT when I leave Orlando I am. And here's the kicker last year we flew Air Tran and we were a half inch over and she charged us I believe $49.00 dollars my DH who flies every other week for work and for whom is also a very CALM man I thought was gonna lose it. Needless to say I will never fly Air Trans again, I know rules are rules. BUT a half inch come on..Southwest leaving Orlando has gotten me for weight, and you know what as much as I hate paying it I also understand that the men and women who lift those bags onto the plane could hurt themselves. But a half inch larger and underweight wouldn't hurt no one, BUT put more money in someones pocket and then they already charge you to check bags...

FLY SOUTHWEST, thats my advice!!!!
 
It's funny we live outside Chicago. We usually always fly Southwest. I have NEVER been charged leaving Chicago, BUT when I leave Orlando I am. And here's the kicker last year we flew Air Tran and we were a half inch over and she charged us I believe $49.00 dollars my DH who flies every other week for work and for whom is also a very CALM man I thought was gonna lose it. Needless to say I will never fly Air Trans again, I know rules are rules. BUT a half inch come on..Southwest leaving Orlando has gotten me for weight, and you know what as much as I hate paying it I also understand that the men and women who lift those bags onto the plane could hurt themselves. But a half inch larger and underweight wouldn't hurt no one, BUT put more money in someones pocket and then they already charge you to check bags...

FLY SOUTHWEST, thats my advice!!!!

Sorry, but if they measured your bag accurately and you're a 1/2" over, then you were oversize. They have to have a limit somewhere. If they let you get by with 1/2", then the guy behind you could argue if his is 1" over and the guy behind him 1 1/2". The question is did they really measure the bag accurately, counting wheels, handles, and any bulges. I don't have a problem with the 61" size, but think they should measure accurately and consistently. I usually fly Air Tran and love them, but this past Dec they were measuring just about all bags that looked even close and were definitely adding inches to their measurements. If the bags didn't stand up straight they were leaning them against the wall, then measuring at the bottom of the bag from the wall out to the edge of the bag, including the empty space between the wall and the bottom of the bag where it leaned. I always weigh and measure my bag after packing and make sure it is well below the 61". My duffel has the straps on it to tighten which helps holds things in place and also makes the bag smaller. I know if there is a difference in our measurments, it's going to be the AirTran CR that has the bigger measurement, but I'm going to make sure they can't add enough to make the bag oversized. Even with the double straps tightened to make the bag smaller, the CR was trying to pull the material up on both ends of those straps to make it bigger and were measuring at that point for the width (from the wall across the empty space where the lean was, then across the poofed up material of the duffel below the restraining straps). My bag made it that day, but there were alot of people's who didn't. Now I'm sure some actually had oversized bags, but there were also some who obviously didn't. The family in front of us were told that all three of their duffels were oversized and sorry, but if they had not counted the lean there is no way they would have been. The family was arguing, offering to hold their bags straight up, but the CR was not having it and when a manager type was called he sided with the CR refusing to allow the bags to be remeasured standing up straight.

Of course they were also measuring all wheels, handles, and bumps, which they are supposed to. If your bag is a duffel, not full, and you stand it on end, things will fall to the bottom, making it buldge at the bottom while empty at the top. They measure that bulge, which again is fine. However, they should not have counted that empty space between the wall and the base of the bag where it was leaned up against the wall and if your bag had one of those soft cloth handles on top or on the side that lie flat (like a lot of duffels do), they were raising them up, running their fingers under them several times to force them stand up as tall as possible and then measuring them to the top of them also.

I've flown since then and have never seen them acting the way they were that day. That morning you could feel the tension in the air and it was obvious they had been told to catch as many bags as possible. They were adding centimeters everywhere they could, counting the empty space between the wall and the bottom of the bag while leaning, forcing soft handles to be as tall as possible, and stretching out empty material on the duffels to puff them up as much as possible.
 
It's funny we live outside Chicago. We usually always fly Southwest. I have NEVER been charged leaving Chicago, BUT when I leave Orlando I am. And here's the kicker last year we flew Air Tran and we were a half inch over and she charged us I believe $49.00 dollars my DH who flies every other week for work and for whom is also a very CALM man I thought was gonna lose it. Needless to say I will never fly Air Trans again, I know rules are rules. BUT a half inch come on..Southwest leaving Orlando has gotten me for weight, and you know what as much as I hate paying it I also understand that the men and women who lift those bags onto the plane could hurt themselves. But a half inch larger and underweight wouldn't hurt no one, BUT put more money in someones pocket and then they already charge you to check bags...

FLY SOUTHWEST, thats my advice!!!!


Ah, yes. "Rules are rules", but you should have gotten an exception, because, well, I don't know, why? Why should you get away with oversize luggage?
 
Two words

Owners Locker

Seriously, you leave all that "Disney" stuff at Disney and travel much lighter (and no I don't work for them, this is not an add just my experience!)
 
I agree rules are rules.

An airline which has a maximize size limit of 61" (industry standard is 62") or a maximum weight of 40 lbs (industry standard is 50 lbs) is hoping to catch passengers who didn't realize their airline intentionally reduced the limits in order to catch passengers who don't read the fine print. Who don't realize their airline reduced the maximums.

A poster who claimed to be an AT employee said the rule is 61" but the policy is not to charge unless the bag is 62".

I wouldn't even get a 61" bag. Too easy to be overweight when packed. Might be a problem fitting it in a car trunk on the way to the airport or in a rental car at your destination.
 
If your bag is a duffel, not full, and you stand it on end, things will fall to the bottom, making it buldge at the bottom while empty at the top. They measure that bulge, which again is fine. .
I disagree.

At this juncture I am not sure whether I should recommend:
(1) Writing a snail mail letter to the airline's management asking for a refund, being prepared to dispute it on your credit card, or,
(2) Having a complaint resolution officer summoned on the spot, or,
(3) Writing to Christopher Elliott (elliott.org)

Regarding bags leaning against the wall, a vendor whose prices are based on size or weight is obligated to measure accurately. Should I add,

(4) Smoothing the bag down after the agent fluffs it up.
(5) File a claim/complaint at baggage claim at the destination when there no longer a rush to make a flight.

What airport was this? Everyone knows that the butcher's or the grocer's putting his thumb on a scale is a no-no. If a bag will fit readily into a space that conforms to the size limits then there should be no surcharge. A bag that does fit into such a conforming space will occupy no more than that space when loaded onto the airplane.
 
I wouldn't even get a 61" bag. Too easy to be overweight when packed. Might be a problem fitting it in a car trunk on the way to the airport or in a rental car at your destination.

And a bag that big is going to hold so much that if that luggage is delayed, it's going to have an impact...
 
Ah, yes. "Rules are rules", but you should have gotten an exception, because, well, I don't know, why? Why should you get away with oversize luggage?

Hmmm...seeing how my DH does fly often for work, I would have to say he is pretty good at measuring luggage. Can you explain to me then why when I fly on Southwest I am not charged BUT on AirTrans I am? Rules are rules but to instill a rule it NEEDS to be followed all the time, not half the time! At least that is the way i was raised about "RUles are RUles" there is no gray area...BUT i guess in this instance there was.

If I were to believe that my luggage was over the alloted allowance I would pay, but when some time I dont have to and other times I do, using the SAME LUGGAGE, it makes no sense!!! That is what I was commenting on. If a RULE is A RULE then there are NO GRAY AREAS, but apparently that trip with my suitcase there was.:worship:
 
It's funny we live outside Chicago. We usually always fly Southwest. I have NEVER been charged leaving Chicago, BUT when I leave Orlando I am. And here's the kicker last year we flew Air Tran and we were a half inch over and she charged us I believe $49.00 dollars my DH who flies every other week for work and for whom is also a very CALM man I thought was gonna lose it. Needless to say I will never fly Air Trans again, I know rules are rules. BUT a half inch come on..Southwest leaving Orlando has gotten me for weight, and you know what as much as I hate paying it I also understand that the men and women who lift those bags onto the plane could hurt themselves. But a half inch larger and underweight wouldn't hurt no one, BUT put more money in someones pocket and then they already charge you to check bags...

FLY SOUTHWEST, thats my advice!!!!

Hmmm...seeing how my DH does fly often for work, I would have to say he is pretty good at measuring luggage. Can you explain to me then why when I fly on Southwest I am not charged BUT on AirTrans I am? Rules are rules but to instill a rule it NEEDS to be followed all the time, not half the time! At least that is the way i was raised about "RUles are RUles" there is no gray area...BUT i guess in this instance there was.

If I were to believe that my luggage was over the alloted allowance I would pay, but when some time I dont have to and other times I do, using the SAME LUGGAGE, it makes no sense!!! That is what I was commenting on. If a RULE is A RULE then there are NO GRAY AREAS, but apparently that trip with my suitcase there was.:worship:

Nowhere in your original post does it say anything about it being the same luggage that was under the limit at other times.

You just talked about how "we were a half inch over", and "half an inch come on". Nothing about how this is the same piece of luggage that had previously been in limits. Yes, you mentioned that your husband travels for work. I don't know if he takes this particular piece of luggage each time. :confused3
 
Hmmm...seeing how my DH does fly often for work, I would have to say he is pretty good at measuring luggage. Can you explain to me then why when I fly on Southwest I am not charged BUT on AirTrans I am? Rules are rules but to instill a rule it NEEDS to be followed all the time, not half the time! At least that is the way i was raised about "RUles are RUles" there is no gray area...BUT i guess in this instance there was.

If I were to believe that my luggage was over the alloted allowance I would pay, but when some time I dont have to and other times I do, using the SAME LUGGAGE, it makes no sense!!! That is what I was commenting on. If a RULE is A RULE then there are NO GRAY AREAS, but apparently that trip with my suitcase there was.:worship:



Perhaps if you compared apples and oranges we could help, but until May 2nd they are different airlines with different RULES and different mangement telling thier employees how to do things! So we can tell you why you are charged on one airline and not the other!

The RULE IS A RULE does not mean it's the same on all airlines. It's not a law, it's part of the airlines terms and conditions that you agreed to when you clicked "purchase"

I realize that you belive you should be "exempt" but I am not sure WHY? Now it's well SW didn't charge me. Could that be because AirTran's rules read as follows:

1st checked bag: weight: 50 lbs. or less; dimensions: 61 inches or smaller


And Southwest's read as follows:

Maximum weight is 50 pounds and maximum size is 62 inches (length + width + height) per check piece of luggage.


So, if your luggage is over 61.5" inches Airtran can charge you and SW won't! If that's important to you stick with SW.

Whining won't help!
 
Perhaps if you compared apples and oranges we could help, but until May 2nd they are different airlines with different RULES and different mangement telling thier employees how to do things! So we can tell you why you are charged on one airline and not the other!

The RULE IS A RULE does not mean it's the same on all airlines. It's not a law, it's part of the airlines terms and conditions that you agreed to when you clicked "purchase"

I realize that you belive you should be "exempt" but I am not sure WHY? Now it's well SW didn't charge me. Could that be because AirTran's rules read as follows:

1st checked bag: weight: 50 lbs. or less; dimensions: 61 inches or smalle


And Southwest's read as follows:

Maximum weight is 50 pounds and maximum size is 62 inches (length + width + height) per check piece of luggage.


So, if your luggage is over 61.5" inches Airtran can charge you and SW won't! If that's important to you stick with SW.

Whining won't help!



First off Happy Easter! Secondly thank you for telling me whining won't help.:rotfl2:

My luggage is actually right at 61. But when one person at Air Trans puts it through fine and then another person measures it and says it is over a 1/2 inch, I will COMPLAIN! I also will own up if it is overweight, so I guess I am not WHINING on that one. Seriously, :scared1:...

Thank you for having the time to go ahead and pull the exact rules up. Because it just goes to show me that my luggage is in the right.
I will compare apples to oranges because USUALLY no 2 people measure the same as was earlier noted I believe in this thread.

You are right when I said I never get charged on SW because I am under. But I also am in my correct area on AirTrans.

My only complaint is AirTrans depending on the individual will measure and if they measure higher then I am stuck.

So long story short I prefer an airline with a bit more integrity, not one that nickels and dimes. :woohoo:
 
So long story short I prefer an airline with a bit more integrity, not one that nickels and dimes.

So an airline employee who follows the rules and charges for an oversized bag doesn't have integrity?

:confused3
 
I believe this is getting a tad out of control...I SAID that when one person on AirTrans measures it I have been told it was fine. Then on another leg of my flight when it was packed the EXACT same I have been told it is over. :confused3

So YES I would say integrity is in question! It is my opinion, and last I checked I was allowed that, right:confused3....

Bottom-line I no longer use that luggage when flying. It's not worth the risk of one saying it's fine and one saying it's not. :thumbsup2
 
Bottom-line I no longer use that luggage when flying. It's not worth the risk of one saying it's fine and one saying it's not. :thumbsup2

That's what I would do too. One less worry. :)
 
One poster, who claims to be an AT employee, said the rule is 61" but policy is to only charge bags over 62".

It's certainly possible some employees give you the benefit of the doubt and others don't.

A few years ago a "tipped" sky cap would let a very overweight bag slide. Now some employees will let a couple of pounds slide most will give you an extra pound and that's it.

It may not be an integrity issue. Just a case that some employees are strict and others are nice.

Maybe I'm too cynical but I suspect there are times during which employees are encouraged to find overweight and oversized bags. Quota, bonus or just get doublechecked. A marginal bag may slide most of the time but not all the time.



I believe this is getting a tad out of control...I SAID that when one person on AirTrans measures it I have been told it was fine. Then on another leg of my flight when it was packed the EXACT same I have been told it is over. :confused3

So YES I would say integrity is in question! It is my opinion, and last I checked I was allowed that, right:confused3....

Bottom-line I no longer use that luggage when flying. It's not worth the risk of one saying it's fine and one saying it's not. :thumbsup2
 












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