Just Back: How the New Credit Card Guarantee Did and Did Not Affect Our Trip

[kelleigh1]

Those parents should be ashamed. There is no reason one parent (probably the Mom after she was hit with the sick) could have taken the poor girl back to the room and let the others go to dinner. Apparently they can put a price on their child's health and that is just sad.

 

[bcrook]

This post helps put in perspective the challenges of CCG. I will be at WDW next may and June for two weeks with a party of 8. We booked Jiko for a birthday, but other than that, we are not going to make any ADRs that require guarantee. I was just thinking, I should book cape may for breakfast, but now I can see how crazy that could be... I don't want the stress.

 

[sra32]

I made reservations before the cancel policy change---does that mean I do not have to worry about these reservations?

 

[Colleen27]

I agree - poor little peep. Who gives a rats tail about $50 when your kiddo is so sick? Let's not blame Disney for their new policy..this one falls on the parents who cannot make sensible choices. The poor kid was obviously so sick..she doesn't have to eat but has to sit around food so they don't loose out on 50 bucks?!?!?! - who wants to be around food when they were just physically ill?!?

I think it is very easy to forget just how many people scrimp and save for years to do Disney and who are coming from circumstances where $50 isn't a sum easily disregarded. Most of us DISers are habitual guests and presumably middle class, but we're just a small sub-group of Disney's customer base... A family who saved for 5 years to make that one free dining trip on a shoestring isn't going to be as accepting of any unexpected additional costs.

 

[TDC Nala]

I'm wondering if the family with the sick child in the above post even bothered to try calling the cancellation number or visiting the concierge desk at the Polynesian since they were already there, and asking about a waiver of the fee because they had a kid who was vomiting. Are a lot of the guests under the impression that they can't even try to cancel late?

I made reservations before the cancel policy change---does that mean I do not have to worry about these reservations?

Please see the sticky thread on this board with the full policy. If you made the reservations prior to October 26, 2011 they are not affected. However, if you try to modify or change them, they might end up being affected.