Ityldu: Hi, we just came back about 3 weeks ago from gv concierge at the poly, it was our first time. We loved it. We had a patio, ground floor which I asked for, a beautiful garden in front of our patio about 8 feet wide, so I felt sitting behind this made us a little more private, the bunnies, ducks, made it special for us, the ducks would come on the patio in the morning, trying to look into our room so we would come out and feed them, they actually pecked on our window like they were knocking.
The food was fab, penne one evening, grilled chicken breast with salad another, chicken lo mein another, we made at least two meals out of the concierge food, and fruit all day, hubby couldn't get over the huge oranges out all day, bananas, apples, pears, drinks all day, and the deserts were a nice touch, we would sit on the beach with our desert on a lounge (hubby had his wine as well) and watch the castle change colors, also we sat in the lounge and enjoyed the view a few times. The breakfast was fab also.
The staff in the lounge could not do enough for us. Although I like the two others on this thread did not find the check in staff very friendly, bubbly at all. I was thinking maybe we all should send an email about that to the poly, or a letter.
We loved the gardenview, and would do that again as we love the lush foilage around us. The grounds are so lovely all over at the poly. I just love it.
I think you have made the correct decision, have a great trip. Try it and then you can do the lagoon view next time if you want to, especially if money is an issue.
Deb.